Okendo: Product Reviews & UGC , 840 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.
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It was a great pleasure working with Amanda! Our integration is more complex as we have several stores, but she makes everything so smooth for us. Despite the time difference, between her team in Australia and us in the UK, she handled the communication very well. Without missing a beat, we were able to meet the project deadline! After the launch, Amanda went above and beyond to make sure the Okendo star rating synch up with Google Shopping, and gave us detailed guidance on how to do it. We wouldn't have done this without her and her supporting teams. We highly recommend Amanda and Okendo. Now our wishlist for Okendo is to be able to synch with Google search result too (in additional to the said Google shopping module). Thanks again Amanda for your stellar guidance
We recently switched to shopify because we wanted better options for features like reviews and customer Q&A. And I chose Okendo because the app seemed to offer more features at lower cost than Turnto that we were using before. Wow am I glad we changed to Okendo. So far review rate is 5X what we had before and the the features like grouping products has been great. Also being able to send unique coupons as a reward for writing reviews has been well recieved. I would give them 6 stars if I could because there support is the best. Thanks Amanda and others for all the help ramping this up. I look forward to working with you in the years ahead.
Great customer service and love the features that allows us to share feedback with our customers that they care about.
Not only is Okendo flexible ( to your companies needs, your branding, the stage of your business...) it's also super easy to use. We also rate the level of customer service extremely highly.
Amazing App, I also had some troubles adding the app to my store (my fault). And Angel at customer support was more than helpful when it came to her expertise and persistence. Thank you team!
Okendo has been a gamechanger for us. We started with a different *very expensive* review app and onboarding was clunky and not great. We ended up switching to Okendo on a whim to save money, but also we liked what the backend looked like as it seemed cleaner and little bit easier to manage. The onboarding team, dev team, and customer support were all great! Allison, my customer success manager has been so on top of getting us moving, she sometimes waited on me for an answer! We have a super custom website, so fitting the reviews into our theme made me worried, but it was a breeze for them. I can't recommend Okendo enough! Their pricing is fair, their team is awesome, and my customers have an easy time leaving reviews (which helps us so much!).
Great review app. Customer support is excellent. The price is very good and dashboard is easy to use.
Our team has had a great experience onboarding Okendo. Allison has been a wonderful Customer Success Manager, very responsive and detail oriented. The platform is a lot more user friendly than others we looked at and we were able to integrate it into our theme beautifully.
Great onboarding specialist who made set up and customization a cinch. Easy to navigate app and set up flows with Klaviyo.
Alannah was extremely helpful in getting Okendo set up. Great reviews platform - easy to filter data and export reports.