Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,038)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

July 15, 2021

Okendo customer service is very professional, the app is very good, very clean, I highly recommend.

Boule-de-Poils.fr
France
Over 1 year using the app
January 27, 2023

This app is easy to use and the support team is easy to communicate with when making changes! 10/10

MyCustomGolfBall
United States
Over 1 year using the app
April 29, 2021

We're loving how Okendo makes the process of collecting user reviews so easy and how it all blends so seamlessly into our storefront. Having a dedicated account manager like Margaux helping us along the way has been absolutely instrumental to setting us up for success! Highly recommend!

Ohhts! Overnight Oatmeal
United States
Over 1 year using the app
October 18, 2022

We have had an amazing experience with the Okendo platform and team. We switched from another review software and love how easy the Okendo interface is to use and how simple it is to customize so much of our review process. The Okendo team has been fantastic to work with and made onboarding a breeze.

Modern Picnic
United States
Over 1 year using the app
November 2, 2022

We have had an amazing experience with the Okendo platform and team for onboarding. We looked at a number of review platforms and decided on Okendo. We love how easy the Okendo interface is to use and how simple it is to customize. The Okendo team has been fantastic to work with and made onboarding a breeze with their quick communication and follow up.

Mookah
Australia
Over 1 year using the app
September 8, 2022

We love to use the help of okendo ! this really help us to change our website , for our clients , thanks again!

Rc Skin Labs Pro
United States
Over 1 year using the app
December 16, 2022

We're super happy with our experience at Okendo - Tyler's support during on-boarding was exceptional and he really made sure we had all the tools we needed to get live & start making the most of the platform. Thanks team!

ohne
Portugal
Over 1 year using the app
August 25, 2021

Great review app that include customer photos. Integration was easy with their team's help, which has been very friendly and responsive. We had to have them re-integrate the app 3 times in 2 weeks due to theme updates and they happily did it with no charge. Thank you!

Dog Threads™
United States
Over 1 year using the app
February 9, 2022

I have not yet any experience using the app however setting up the integration has been brilliant. Especially activating the service with the help from Angelica on the online chat. Thank you so much, it has been so helpful to speak to someone properly!

Renné Jewellery
United Kingdom
Over 1 year using the app
June 17, 2018

This Okendo review app is simply brilliant and highly cost effective. Features run long for the value and out performs the far more expensive review apps by a long long way. Customer service is great, quick, attentive and ensures that the app is running smoothly. They have continued to add more and more features since we started with them and the price has not changed at all, proving this is a company with great values. Highly recommended.

Scentiments
Australia
Over 1 year using the app