Reviews (1,040)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through effective review management. It offers functionalities like loyalty programs and integrates smoothly with Shopify and TikTok. The interface is user-friendly and customizable, enhancing ease of use. Merchants also appreciate the responsive and proactive customer support team, which contributes to a noticeable return on investment by optimizing customer experience and business operations.

December 9, 2020

I love Okendo - super nice, stylish, and the integrations are fantastic! They also have best in class customer service.

Tenzo Matcha
United States
7 months using the app
June 28, 2018

I have been using Okendo ever since they came out and could not be happier with their service! Highly recommended, great customer service, great software, easy to use.

Cloudapparel
United States
7 months using the app
June 8, 2021

Support team was helpful and patient while we sorted out integration with Klaviyo. Overall, great features.

Cazinc The Label
Australia
7 months using the app
May 19, 2021

The onboarding was fantastic! Especially with the help of Allison, our onboarding manager. Okendo app is awesome! It's user-friendly, it integrates easily with the Klaviyo flows.

1 Body
United States
7 months using the app
May 26, 2022

Awesome support from the Okendo Team! Shandy is awesome and was extremely responsive, helping to get our request completed seamlessly. THANK YOU!

North Coast Seafoods
United States
7 months using the app
March 15, 2022

Great app and customer service is super responsive always. It has been a great addition to our store.

MDSolarSciences™
United States
7 months using the app
April 19, 2021

Great app, and love how the review process works and the integration with Klaviyo. Think that the support they provide is really outstanding, and they've been a key part of helping us build our community and gain reviews.

Semaine Health
United States
7 months using the app
March 14, 2022

The team at Okendo have been so helpful and are great to work with. It has been a great addition to our site and we've had a lot of positive feedback since it's inclusion.

GANT Australia | Official Online Store
Australia
7 months using the app
May 9, 2023

Great customer support! I am able to connect with someone quickly when needed and issues are always taken care.

Mahogany Smoked Meats
United States
7 months using the app
February 22, 2021

Great app with even better service. We needed custom functionality that wasn't included stock in Okendo and their team got it taken care of in less than a week. I can't recommend them enough!

Xebec
United States
7 months using the app