Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,038)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.
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Phenomenal review application, the customer service is A1 as well! I recommend everyone to utilize their services
Amazing customisations and customer support whenever we need tweaks. Definitely recommend this app and have never looked back! A very powerful app that helps build brand trust for our potential customers.
Fantastic app with fantastic customer service! The reviews widgets spruce up our site and to be able to sync our reviews with FB/IG is great. I hope that syndication with TikTok is added soon but they are always making changes and it is easy enough to import them manually.
So far it's great! Just completed the onboarding recently, and i'm happy. Love that it's integrated to Gorgias and Klaviyo - this is a huge advantage. Also, having full access to CSS is great and not something I had with other review apps. Special thanks to Alannah Donald who was absolutely helpful in the process. Also, the dev team quickly helped me out and fixed a few glitches I had integrating the app.
The best reviews up we've used to date! These guys have built an incredible platform, and even their latest "Connect" product is awesome for creating surveys (we use them post-purchase to capture NPS).
On-boarding was an absolute breeze, and ongoing support has been nothing short of superb. Shoutout to Norma from the Customer Success team, she is an asset to the Okendo team!
I highly recommend any new or existing Shopify merchant to consider Okendo as a part of their core tech stack moving forward.
You can tell when a store is doing well, if they care about their customers, and if they know the importance of UGC, by the reviews app they use. Okendo is that app.
Since we’ve installed Okendo as our reviews platform, we’ve seen a huge increase in the number of reviews we collect! Our customers like how easy it is to ask a question and see pictures from other customers. We love the ability to collect customer attributes and incorporate them into our email marketing with Klaviyo. And they provide the best support I’ve ever seen—Amanda is awesome!!! Okendo should be on anyone’s short list when vetting reviews platforms. They offer a great feature set at much better value than other options.
We moved from Yotpo to this software. It works a lot better and much easier to manage. Matt and his team made it super easy to migrate. They've been awesome to work with!
When we launched our site, Okendo was the software we turned to for product reviews. On our other sites we've tried shopify's native reviews, then yotpo and also some other stuff. We like Okendo the best. Great app for product reviews!
App does everything we wanted & the customer service has been second to none. The guys are really passionate about helping out and making sure everything is running as smoothly as possible. Hands down the best review app Shopify.