Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,038)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

February 25, 2020

App does everything we wanted & the customer service has been second to none. The guys are really passionate about helping out and making sure everything is running as smoothly as possible. Hands down the best review app Shopify.

Z-Flex AU
Australia
10 months using the app
April 7, 2022

Great reviews app with easy Shopify integration and wonderful customer service team to assist you with any issues.

Baiia Swim
Australia
10 months using the app
December 28, 2020

I love everything about this service. Looks great on my website and has lots of extra features. Any questions or confusions and the super awesome Jade sorts it out for me :) Their customer service team is 100%

The Beauty Berry Company
United Kingdom
10 months using the app
February 26, 2021

One of the best support team, and the best review app on the app store. Just started using it after switching back to another review app and it is huge differnce.

Wow Things
India
10 months using the app
December 17, 2021

Great tool and excellent customer support! Easy to install, configure and use. The team is there to help you customize so that the widget looks great on your website!

NYTSTND
United States
10 months using the app
October 23, 2020

I've used a number of Shopify reviews apps, and Okendo is my favorite by far. Easy to use and looks phenomenal. Their support team is incredibly helpful and responsible, too. Appreciate you all!

Purize
United States
10 months using the app
May 31, 2023

We've been using Okendo for my new brand's reviews for about 8 months and we love it. Customer service is always super fast and helpful, I especially love using their live chat feature when I need a quick answer. I've been working in ecomm for a while now and Okendo is the best review app by far. Easy to use, clean and customizable look, great service, and tons of add-on features available. 10/10 would recommend.

Leath
United States
10 months using the app
January 11, 2023

Working with Meriem has been an absolute pleasure. Our website set up is not straight forward and required customization beyond basic - Meriem was always looking for ways to solve the problem and come up with a solution. We are very happy with Okendo at the moment and looking forward to utilizing all the great features it has.

Naturalmat
United Kingdom
10 months using the app
August 25, 2022

The team at Okendo are great and very responsive! High marks for this app, would recommend. I messaged the chat at 8pm and heard back almost immediately.

Guests on Earth
Canada
10 months using the app
November 12, 2021

We're really happy with the Okendo support they've been very responsive and helpful! Also, the reviews fit perfectly into the design of out website. So far so good!

healthybud
Canada
10 months using the app