Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,038)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

June 8, 2021

Support team was helpful and patient while we sorted out integration with Klaviyo. Overall, great features.

Cazinc The Label
Australia
7 months using the app
May 19, 2021

The onboarding was fantastic! Especially with the help of Allison, our onboarding manager. Okendo app is awesome! It's user-friendly, it integrates easily with the Klaviyo flows.

1 Body
United States
7 months using the app
May 26, 2022

Awesome support from the Okendo Team! Shandy is awesome and was extremely responsive, helping to get our request completed seamlessly. THANK YOU!

North Coast Seafoods
United States
7 months using the app
November 10, 2021

A really good app to use, haven't had any issues. Awesome support team who are super prompt. Thanks Sheila for you assistance!

Ultra Violette
Australia
7 months using the app
July 23, 2022

I've only just started using it, but it very easy to set up and get going! I had a question and someone got back to me so fast!

Cultiva
Australia
7 months using the app
August 27, 2021

Margaux at Okendo has been incredibly helpful, patient, and just wonderful with this process. You need to hire her & Okendo! Sincerely, Jonathan Made in New Mexico

#1 Ranked New Mexico Salsa & Chile Powder | Made in New Mexico
United States
7 months using the app
January 31, 2022

Just getting started with the app, but the customer service team was great and very responsive while helping with the install. Without having used it much yet, the customizable widgets look awesome. Very excited to get this going.

Nelle's Palm & Pine
United States
7 months using the app
October 28, 2021

Have recently added this app to my store and has been really easy to integrate. Scott, Michael and the team have been great support at helping me to get the review template just how I want it to look and have made it really easy. So far the app is working really for me and has been really easy and straight forward to use. Would definitely recommend this app to others!

Kalypso Australia
Australia
7 months using the app
December 7, 2022

Super easy platform with exceptional customer service. They go above and beyond to ensure that you understand how Okendo works with your platform.

Unisoy Plant-Based Jerky
United States
7 months using the app
September 7, 2023

Good support service, super reliable and fast ! Not been a while been using the app but it's super convenient so far :)

Peach and Cream
Canada
7 months using the app