Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (982)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to enhance customer engagement and conversion rates through effective review management. Key features include customizable review request emails, multimedia reviews, and detailed analytics, with seamless integration into platforms like Klaviyo and Google Shopping. The user-friendly interface and customization options make it accessible for those with limited technical skills. Merchants also praise the responsive customer support team for their quick and effective assistance, ensuring smooth onboarding and ongoing support.
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The customer service is very good, I am trying out the basic plan and come across a lot of things I don't understand. The customer service will patiently explain to me
Love their customer success team - one of the best in the game. Working with them helped us understand how we could use reviews as an extension of our brand, not just a request for information!
Really pleased so far, happy with how my customers are utilizing the app. Allison in support is a standout all star!
Great product with amazing customer support! Allison was super responsive in helping us implement Okendo for our shop!
We use Okendo on both of our ecommerce sites and they are incredibly easy to use and implement everything that we want. The account manager is also fantastic with a quick response time and has assisted me with all queries.
We started using Okendo 2 months ago. Our experience to date has been very positive. They provided excellent support during the implementation. Our side of the equation was relatively easy and done quickly then Okendo took care of the mechanics.
They have provided excellent support throughout. Very timely and they have been happy to make whatever tweaks we requested to get the the reviews UX to where we wanted it.
Definitely recommend Okendo as a reviews platform.
Great customer service and excellent product! I worked with Allison from the okendo team and she really helped me set it up. This is the best review platform I have worked with
Migrated from stamped.io to better integrate with our email messaging platform (Klaviyo). We have noticed better review content, review quality and detail, and more UGC. Great feature set that integrates well with other products and the updates provide value. We had a slight hiccup with the transition from sales to customer success and implementation; however, the team was gracious and collaborative as we worked through our issues.
The best customer support ever. They are very helpful. Absolutely recommend this App. Very fast reply to the messages
Alannah from Okendo went above and beyond during the onboarding process. We loved working with her and are so happy with the reviews platform.