Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its top-notch customer service, intuitive interface, and dependable performance. They appreciate its customizable design and smooth integration with platforms like Shopify, Klaviyo, and Gorgias. The app's ability to collect and showcase customer reviews effectively is valued for building trust and increasing conversions. Features like the 'Refer a friend' system and the collection of User-Generated Content (UGC) are also well-liked. The onboarding process is efficient, and the customizable review widgets enhance the user experience.

June 17, 2018

Matt and the team are great, super helpful and responsive. I'm so glad there is a cost-effective solution that's even better than other conventional review based apps.

4 months using the app
June 15, 2018

Amazing technology, so easy to use and customer service from the Okendo staff is very impressive. Definitely worth the money

United States
3 months using the app
June 5, 2020

Very happy with this app and the customer service is amazing! The developers helped me with the complete integration as well as connecting my reviews to my seo search results.

They also always respond very quickly to my emails and are always happy to assist.

United Kingdom
20 days using the app
November 8, 2018

Okendo has excellent customer support and the UI for both customers and admin are very clean. It also loads faster than any other review app I tried. There is no delay for the widgets to appear... something I find quite annoying with other apps. 10/10.

Diamond Art Club
United States
2 months using the app
June 16, 2020

Amazing product and even better customer support to help us get setup. We switched from another reviews platform and just wish we did it sooner!

United States
15 days using the app
Edited June 10, 2020

I can't recommend the Okendo product or service highly enough. We had previously used Yotpo which was twice the price for half the service. I will vouch for this team every day of the week and twice on Sunday. Most importantly, we saw results within a week. Okendo assisted conversions are 4 x greater which means it quickly pays for itself.

Outland Denim - Australia
15 days using the app
June 28, 2019

Okendo is the best review generator service on the market. The customer support is great, Okendo will assure you are set up correctly and guide you through anything you are stuck on or have questions on- which won't be a lot as the platform is super easy to use. The reviews themselves are really thorough and helpful for customers. Okendo integrates very well on the landing page and in each product page. Your reviews are also synced to google shopping which is a big deal in today's e-commerce driven world.

We came from yotpo and even though yotpo was good, Okendo is definitely next level at a cheaper price.

United States
About 1 month using the app
July 20, 2020

This is now the second business I've set up with Okendo and I can't be happier ...again! the setup process is so easy with the Okendo team, they handle everything, all I had to do was approve designs.

12 days using the app
December 13, 2020

I am so happy that we chose to migrate to Okendo. Their customer service is phenomenal. It took a matter of hours to get up and running. My customer service manager was there every step of the way. I can't recommend this aoo enough. It is a game changer.

United States
4 days using the app
February 18, 2020

We had been thinking about this for some time, knowing how valuable reviews are in retail. We were looking for a solid app that'd be easy to set up and low maintenance. Okendo does just that. Scott was amazingly helpful and the app is simple to set up, configure, make changes and just use in general. The Q&A feature is a bonus! We love it!

SupportBrace Australia
14 days using the app