Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,121)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and ease of use, noting its seamless Shopify integration and customizable review widgets that enhance brand aesthetics. The app's ability to manage customer reviews effectively boosts trust and engagement, while integrations with platforms like Klaviyo improve email marketing. Features like loyalty programs and quizzes also contribute to increased customer conversions, with a free plan available for new merchants.

April 2, 2021

Amor is fantastic! She is very communicative and helpful. As for the app itself, it pretty much goes above and beyond other review apps in my opinion. Nothing to complain about.

HoldingStrength
United States
2 months using the app
October 4, 2021

Fantastic app, it really cuts down on customer service, allowing all the questions under the product + customer(s) photo / photoshoots of product fits actively lowering our return rate. 100% worth the expense.

RodeoH
United States
2 months using the app
October 18, 2022

I'm currently on Okendo's Essential plan and liking it everyday since the development phase. It's easy to install and configure, the functionalities and flexibility are more than sufficient for my newly launched online store. There had been 2 teething issues but the Support person Shiela was able to provide workarounds promptly and taken my feedback for future product development. Truly recommend this app!

Ducati Sydney
Australia
2 months using the app
Edited June 3, 2021

We upgraded to the Power plan to be able to have all of our reviews customized with our website and it was one of the best decisions! Amanda and the team have been so responsive and incredibly helpful throughout the entire process. Okendo is very easy to use and would definitely recommend!!

Nori Press
United States
2 months using the app
May 18, 2022

Amazing platform and even better service! They literally handle everything. I would highly recommend using them over any other tool - I have looked into many tools and they are the best.

Dr. Brandt Skincare
United States
2 months using the app
June 8, 2022

Reached out to Customer Support for an issue and Shiela was extremely helpful in providing a solution. She also provided resources so we could refer to them after our issue was resolved.

Skout's Honor
United States
2 months using the app
October 2, 2020

Okendo helped me increase the quantity and quality of my product reviews. Their system makes the process easy to use for customers and is very simple to operate with. I have been working extensively with Margaux and she has been BEYOND helpful. Their team members are quick at responding, resourceful, and extremely easy to work with. I'd recommend using this app to everyone!

Zoey Sleep
United States
2 months using the app
October 20, 2020

We have had the Okendo app live on our site for a few weeks now and are seeing a fabulous response to reviews and questions. The set up was quick and seamless with the help of our account manager Margaux. We were even able to customize the widgets to perfectly match our brand and site. Thank you!

Whimsy + Wellness
United States
2 months using the app
October 20, 2020

Our company moved from another reviews vendor. Customer support has been fantastic and the product capabilities are much better for what we are spending. 30 days in and very happy with Okendo and would recommend it to others.

max-bone
United States
2 months using the app
February 8, 2023

Best app ever !
Every think works fine. My clients give me much more reviews. Easy to use. And the best point is, they have an absolute amazing supports who is helping fast and without any headache!

S'loift Allgäu Gin
Germany
2 months using the app