Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use interface, robust features, and top-notch customer support. It streamlines the review collection process with customization options, including personalized review request emails and attribute addition. The app enhances product pages with reviews, boosting conversion rates, and integrates smoothly with e-commerce platforms. Its analytics offer insights into review performance and customer sentiment. The support team is known for their quick responses and problem-solving skills. The app also encourages reviews by offering incentives like free vouchers to customers.

November 20, 2020

Super great app to incorporate reviews for products. Okendo allows shops to customize requests and bring in UGC which are impactful for conversion!

Flamingo Estate
United States
22 days using the app
October 8, 2020

We're a Shopify+ store switching over from a long run with Yotpo. I've been impressed with the level of service given throughout the exploratory calls, onboarding and now implementation phases of our experience with Okendo. I'm a fan of the deep integration with other apps I'm using and the value vs the alternatives costing much more and much less is what I've been most impressed with. Okendo strikes a great balance between feature set, usability, and pricing. You've got yourself a new fan!

Roma Designer Jewelry (RDJ, LLC)
United States
22 days using the app
December 16, 2020

Great app for handling everything you need when it comes to reviews. Price vs feature wise it is a better value to anything else out there. The Klaviyo and Google Shopping integrations are exactly what we are looking for.

LEVEL
United States
21 days using the app
August 25, 2022

josh was quick on the reply and fixed my issues within minutes. Definitely recommend okendo and its team to solve your ecommerce problems

Glogirls
Singapore
21 days using the app
April 20, 2021

This app is great so far - but the onboarding process was a dream! Definitely see why they have such great ratings. Excited to see more customers write reviews!

Canadian Board Company
Canada
21 days using the app
February 15, 2021

We are very happy with our decision to go with Okendo! The level of customization Okendo offers was exactly what our brand was looking for. However, the best part of using this platform has been the customer service experience. From install to launch and beyond, we have had excellent support. Allison M. feels like an extension of our own internal team. Her help made launching with Okendo completely seamless, and we were able to go live in just over a week. We are so grateful for her support!

Motherlove Herbal Company
United States
20 days using the app
June 5, 2020

Very happy with this app and the customer service is amazing! The developers helped me with the complete integration as well as connecting my reviews to my seo search results.

They also always respond very quickly to my emails and are always happy to assist.

Chirp
United Kingdom
20 days using the app
June 19, 2022

Brilliant onboarding process. From the initial call to answering all our questions to the systematic and responsive way that the team went about setting us up was first-rate. As far as review apps go, the difference between Okendo and what we were previously using is night and day in terms of look and feel, features and UX. We're seriously impressed. Thank you.

Pleasant State
Australia
20 days using the app
November 18, 2020

Wow!! This is the review app you need! The transition from Yotpo to Okendo was so seamless and easy because of my Customer Success Manager! The integration with Klaviyo is also a must have would highly recommend!!

Skylark+Owl Linen
Canada
19 days using the app
March 30, 2022

We were looking to migrate our reviews platform from our previous solution and while there were many great options out there, Okendo won hands down. The entire team has been kind and helpful through the whole process and when we had to shorten our timeline to get a quicker turnaround (for a big upcoming marketing moment), they were totally understanding and helped make it happen! The flexibility of the platform, customization options and overall UX has been incredible. SO happy we switched and definitely recommend Okendo for anyone looking for a great reviews provider.

LoveSeen
United States
19 days using the app