Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,160)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, noting improvements in conversions and SEO through features like loyalty programs, referrals, and quizzes. It offers extensive customization, multimedia support in reviews, and seamless integration with platforms like Shopify and Klaviyo. The responsive customer support is also frequently praised, enhancing the app's reliability and operational performance.

April 2, 2021

Great app for capturing & displaying review. Allison is a joy to work with, is super responsive, and helps us get Okendo setup for our site and emails exactly how we want it :)

Feel Goods
United States
About 2 months using the app
January 3, 2021

Very helpful team! We migrated the review plugin from another platform which cost 3X more but the support team is way less responsive! Great experience with Okendo.

Pacsafe
United States
About 2 months using the app
December 9, 2020

Great app, everything is very professional looking, from the review display to the review request emails sent out to customers. The support team is fantastic : Norma and Scott helped me set up the display per my requirements and answers all my queries. This is definitely a great tool if you're looking for a way to add reviews to your store that looks professional. It for sure adds value to the customer's experience and makes your store stand out.

Miss Valkyrie
United Kingdom
About 2 months using the app
September 14, 2023

Obsessed with this app and the support team! So quick to respond, super duper helpful. I've used a bajillion and Okendo is my absolute favourite Shopify app for all things retention. Five million stars!

mini mioche
Canada
About 2 months using the app
January 29, 2021

Working with Okendo has been a breath of fresh air! From our initial meeting with Mor, to our launch with our success manager Margaux, the entire experience with the Okendo team has been wonderful. Margaux took the time to answer our many questions, assist with setting up our email flows and helped customize our widget to perfectly match our brand. The app was easy to implement on our site, the dashboard UX is very user friendly, the support team is quick to respond and the transition from our other provider has been seamless. Thank you Okendo team!

Kabrita USA
United States
About 2 months using the app
October 14, 2021

I am really impressed with the app as well as the level of support we have received from the Okendo team. Seamless setup and high level response from all involved!

Measure & Made
United States
About 2 months using the app
July 15, 2021

Okendo customer service is very professional, the app is very good, very clean, I highly recommend.

Boule-de-Poils.fr
France
About 2 months using the app
Edited September 17, 2020

Great product and excellent service
The app is user friendly, easy to pick up, and use. Works fine with other apps making the job done smoothly. The customer service is excellent.
It helps us collecting the reviews and make it available on the other market places. Highly recommended!

Hauslane
United States
About 2 months using the app
April 22, 2021

Okendo is one of the best apps available for reviews. The UI of the app seamlessly integrates with the UI the website. The support team is one of the best to work with :)

RhinoShield India
India
About 2 months using the app
Edited December 20, 2024

I've been using Okendo since 2020. Recently, I wanted to use their Loyalty program, but my current plan went from $119 to $300.

It's unnecessarily expensive. I don't recommend it.

AGOZTECH
United States
About 4 years using the app