Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,038)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

July 23, 2021

I can't recommend Okendo enough! Allison has been amazing to work with and highly recommend working with her if you are given the option.:) She is very responsive, proactive, thorough, dependable and gets the job done!

Integrity Botanicals
United States
2 months using the app
August 5, 2022

So far so good.
Tee app works well.
The interface is very user friendly.
And support are very helpful and responsive.

P448®
Italy
2 months using the app
July 13, 2022

This is the second company where I have migrated from another provider to Okendo. Again, the onboarding experience was seamless. They have exceptional customer migration support and service.

Made In Nature
United States
2 months using the app
July 21, 2021

I have been working with Margaux Dean and she has been the absolute best! I am so thankful for the consistent help and the availability as well. It is so easy to follow and I enjoy that I get follow up emails when I tend to get busy and forget to reach back out. All around amazing experience.

rootberry
United States
2 months using the app
January 13, 2023

Josh was really helpful when I used the chat service to ask a quick question about blocking products. He sent me a how to guide and it took me seconds to sort out the issed. Thanks Josh!

Manchester Museum
United Kingdom
2 months using the app
November 5, 2020

This is our first time using a Reviews App and we couldn't be more pleased with the onboarding experience and results thus far! Allison was amazing to work with and was super knowledgeable and informative, and continued to follow up with us to see if we needed any assistance. Would definitely recommend Okendo!!!

PQ Swim (PilyQ)
United States
2 months using the app
November 8, 2018

Okendo has excellent customer support and the UI for both customers and admin are very clean. It also loads faster than any other review app I tried. There is no delay for the widgets to appear... something I find quite annoying with other apps. 10/10.

Diamond Art Club
United States
2 months using the app
June 7, 2021

Love the integration with Postscript and Klaviyo. Being able to A/B test and use metrics on our own platforms is a huge plus over other alternatives. We're also stoked that through Okendo we discovered Rise.Ai for loyalty!

Firefly Chocolate
United States
2 months using the app
Edited June 23, 2020

Okendo has exploded our reviews and also helped us to get great feedback from customers! The customer care team is awesome as well, they have always been available in the chat to help me with any questions I have. We are very happy with this Okendo!

STARPOWA UK
United Kingdom
2 months using the app
May 4, 2021

We've had a great experience with Okendo so far. The price is really approachable for a team wanting to get into the review world. The features provided are what would be expected in a good entry level review platform but will satisfy the needs of both small and larger businesses. The team has been incredibly responsive on setting up and migrating reviews and is open to requests for improvements and enhancements. Looking forward to watching Okendo grow over the coming years!

Nugget
United States
2 months using the app