Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,023)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through its review management features. It effectively increases review rates and conversions, aided by seamless integration with platforms like Klaviyo and Google Shopping. Merchants appreciate the customizable review request emails and SMS, and the ability to include customer photos and videos. The interface is user-friendly and highly customizable. Exceptional customer support is frequently highlighted, with the team praised for their responsiveness and helpfulness in setup and troubleshooting.

July 21, 2021

I have been working with Allison and she has been absolutely fantastic. We got up and running very quickly and we have been able to customize all our needs. End result has been a significant improvement in conversion rate.

Havelock Wool | Residential Insulation
United States
About 2 months using the app
February 23, 2021

Okendo has been wonderful for growing & displaying our collection of reviews, and their service is top-notch! Their team has helped us with implementing and customizing their platform with our own - we couldn't have asked for better partners in this endeavor!

NEIWAI
United States
About 2 months using the app
March 24, 2021

This app is great to capture reviews and be able to visually change the layout. It integrates w/ Klaviyo super easily and is all around the best review add-on we've used at Nectar. Tried Yopto, Choose Okendo

Nectar
United States
About 2 months using the app
April 28, 2023

We switched from Stamped to Okendo and the number of reviews jumped overnight. Okendo is not only great at collecting reviews but it makes your store review sections much more legit and unique. Onboarding was efficient. The support team is friendly and fast. Great company, great people. We are super happy we made the switch. Recommend 10/10

Oyo Skincare
Switzerland
About 2 months using the app
December 7, 2022

Great app to generate reviews. Like how it sync well with other apps. Lastly, awesome Customer Service Team.

Livingspace
Canada
About 2 months using the app
May 26, 2023

Always super responsive and helpful anytime I had issues. They were great to work with and always friendly. highly recommend.

Little Virtues
United States
About 2 months using the app
March 8, 2022

The onboarding process was fantastic. We're still new to the platform but the Okendo team has made our transition from another vendor quick and seamless, and we love the program's interface.

Fathead LLC
United States
About 2 months using the app
June 7, 2021

The onboarding experience and implementation was very easy and the Okendo team was there every step of way always being very helpful and answering any questions I had. The interface if very user friendly and the support has been very responsive and helpful!

Good Karma Foods
United States
About 2 months using the app
May 23, 2021

Super good on boarding experience and customer support. Very willing to help. Quick turn around times. They manage my whole transition from another reviews app. Easy to use interface.

My Healthy WOE
United States
About 2 months using the app
January 3, 2022

This has been a great experience for PillowGuy. Our reviews look better than ever and all of the various integrations we needed were readily available. Meriem and the team are knowledgeable and quick to help with any issues needed.

Pillow Guy
United States
About 2 months using the app