Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,038)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

October 22, 2021

We just moved over from Yotpo and could not be happier. The switch was easy, Okendo did all of the work, and we are saving tons of money. Not to mention, the client service was amazing. Thanks, Rebecca.

LOOK OPTIC
United States
29 days using the app
June 23, 2021

This app is great! particularly the simplistic design of the widgets. The customer support has been very helpful in executing certain requests such as adding widgets and personalising them! Most requests are attended to quickly!

Kualesa
Malaysia
29 days using the app
November 30, 2022

Okendo works well for collecting reviews for us. The only drawback is that there is no integration with Braze, so it makes it more challenging for us to personalize our emails to our users.

P.volve
United States
Over 2 years using the app
January 19, 2021

Okendo has every feature we have been looking for in a review app at the perfect price. They have a great integration with Klaviyo, which was the tipping point for us. Everything about this app has been perfect from the start! I can't say enough good things about the onboarding process as well. Allison helped us with every aspect of our migration from app to app, and even set up the majority of our processes/settings for us. This was one of the most seamless onboarding processes I have ever been apart of.

Natural Dog Company
United States
28 days using the app
May 12, 2021

The Okendo review app is working very well for us so far. The Okendo team were brilliant helping us get set up and training us how to use the app. The team are excellent at supporting our needs and answering our questions.

MyHenry Australia
Australia
28 days using the app
September 2, 2021

We just installed Okendo and the service and support in setting it up has been amazing! We are already seeing reviews roll in.

Van Der Hout Jewelry
Canada
28 days using the app
December 2, 2022

We could not be more pleased after choosing Okendo as our product review app. It's feature-rich, customizable, and has the best-in-class support (you won't get the support they give anywhere else). I highly recommend Okendo to anyone. The experience with the app and support is outstanding.

Select Beauty
Norway
28 days using the app
June 14, 2021

This app works really well and collects more reviews than other apps we have used. We initially had trouble integrating the app and it took over 2 weeks for support to actually solve the problem, but eventually they were very helpful and integrated it for us. Would recommend this app.

LizAlig
United States
Over 2 years using the app
March 14, 2022

The team at Okendo helped us migrate from another platform with ease. Scott and Vanessa were very helpful throughout the process. Just a bunch of good people! Highly recommended. -C

Seadon
United States
28 days using the app
May 10, 2022

The app is very customizable which made it easy to fit within our Shopify theme. Integration with our email client was also fairly straightforward. Matt gave a great demo and followed-up as I was onboarding and setting up the app. Any questions or issues were quickly and effectively addressed by Matt and Josh (of Customer Support). Really happy with Okendo so far!

Daybird
United States
28 days using the app