Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,158)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, noting improvements in conversions and SEO through features like loyalty programs, referrals, and quizzes. It offers extensive customization, multimedia support in reviews, and seamless integration with platforms like Shopify and Klaviyo. The responsive customer support is also frequently praised, enhancing the app's reliability and operational performance.

October 22, 2021

We just moved over from Yotpo and could not be happier. The switch was easy, Okendo did all of the work, and we are saving tons of money. Not to mention, the client service was amazing. Thanks, Rebecca.

LOOK OPTIC
United States
29 days using the app
June 23, 2021

This app is great! particularly the simplistic design of the widgets. The customer support has been very helpful in executing certain requests such as adding widgets and personalising them! Most requests are attended to quickly!

Kualesa
Malaysia
29 days using the app
July 14, 2021

The Okendo customer support team was extremely helpful and made the transition from Yotpo seamless. Amazing tool, easy to use.

O P T E
United States
29 days using the app
November 30, 2022

Okendo works well for collecting reviews for us. The only drawback is that there is no integration with Braze, so it makes it more challenging for us to personalize our emails to our users.

P.volve
United States
Over 2 years using the app
Edited January 19, 2021

The Okendo team is truly amazing. Their onboarding process is seamless and white glover. Our CSM, Allison, was particularly helpful and accommodating in getting us off our old platform and onto Okendo in less than 3 days. Super excited to scale our business in partnership with Okendo!

disco
United States
29 days using the app
February 23, 2021

Great experience working with this app! Big credit to Allison for helping us set up everything smoothly without any issues. We are very excited on growing our brand with Okendo!

WearMe Pro
United States
29 days using the app
October 22, 2020

Customer service is fantastic. I had a call with a member from their team to discuss which template would look best on more store & it was implemented without a hiccup. The reviews look clean & are super easy to use. My first experience was with Yotpo & Okendo is without a doubt a better system. 5 stars.

Lowly Lyricist
Australia
29 days using the app
October 27, 2020

The Okendo onboarding process was smooth and fast. Our Account Manager, Margaux, did an excellent job at explaining the steps and answering any questions my team and I had. I highly recommend Okendo to anyone that is looking for a user friendly review app to personalize for your brand. Thank you again! :)

DW Home Candles
United States
28 days using the app
January 19, 2021

Okendo has every feature we have been looking for in a review app at the perfect price. They have a great integration with Klaviyo, which was the tipping point for us. Everything about this app has been perfect from the start! I can't say enough good things about the onboarding process as well. Allison helped us with every aspect of our migration from app to app, and even set up the majority of our processes/settings for us. This was one of the most seamless onboarding processes I have ever been apart of.

Natural Dog Company
United States
28 days using the app
September 2, 2021

We just installed Okendo and the service and support in setting it up has been amazing! We are already seeing reviews roll in.

Van Der Hout Jewelry
Canada
28 days using the app