Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,038)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

November 27, 2022

We are very confident Okendo is the best in the business for a review app. Super helpful staff throughout the onboarding process and super user friendly to action going forward! Thank you Okendo.

Pilgrim Clothing
Australia
About 1 month using the app
April 7, 2021

Okendo is easy to setup and the onboarding process goes smoothly thanks to their reliable account team, the app has nice features and it's easy to use

V-MODA US
United States
Almost 3 years using the app
March 1, 2021

Allison is super approachable and helpful! She is very knowledgeable and communicates clearly and efficiently. I love okendo so far and I think that it is going to enhance our business. It is very easy to access and navigate the Okendo platform and I recommend it to other people!

UnHide
United States
About 1 month using the app
August 2, 2022

The onboarding experience was exceptionally easy! Carly was great to work with every step of the way. We are looking forward to generating many more 5-star reviews in a platform that is thoughtful, well organized, and competitively priced.

Color Cord Company
United States
About 1 month using the app
March 22, 2022

Their customer service is unmatched, not to mention the high quality of the app and the ability to integrate the review ask into Klaviyo flows. By far, the best reviews app we have used - and much less expensive than Yotpo (for a better user experience). 10./10

Flourish
Canada
About 1 month using the app
March 5, 2021

Great app and super easy onboarding process. We've had customers who are 95 years old fill out reviews.

eb5 Skincare
United States
About 1 month using the app
November 29, 2022

Excellent support team, they helped me with my issue very quickly while being clear, and the app works pretty well so far

Alexander Avant
Canada
About 1 month using the app
March 22, 2023

I was struggling to find the right spot for the product page coding and Josh was super helpful and speedy in getting this updated for me.

GEMME
Australia
About 1 month using the app
October 22, 2023

Customer support is 11 out of 10! Laura really helped me with the transfer from Yotpo to Okendo which made it super easy. Happy with the changeover so far.

Rugs for Good
Australia
About 1 month using the app
September 15, 2020

We love how Okendo is customizable and easy to use. We were able to get the reviews and email flows implemented quickly with the help of Allison, who was an absolute pleasure to work with!

Copper Cow Coffee
United States
About 1 month using the app