Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,039)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

June 29, 2021

Great app, and great support team. Pricing is very affordable compared to other apps that do the exact same thing. Highly recommend. Does exactly what I needed it to do.

Tapestry Girls
United States
About 1 month using the app
May 8, 2023

Angelica and the team at Okendo have been so helpful from the beginning. Responsive to emails, quick to help, I can't fault their service, especially during our transition to a new theme. I'd highly recommend.

Plyroom
Australia
About 1 month using the app
Edited February 12, 2024

I was told that turnaround time for the new update is 1-2 business day, but it's been 13 days and it's still not updated.

AGOZTECH
United States
About 3 years using the app
Edited May 14, 2021

This app was very easy to setup and automate with our Klaviyo flows with the helpful guidance of our onboarding manager, Allison, from Okendo. Allison was very quick to respond to our questions and help us out. We are very excited to start using Okendo and watch the raving reviews start to pour in.

Lillie’s Q
United States
About 1 month using the app
June 16, 2022

The best onboarding process I have ever had! Our onboarding CSM Carly Cafferello was on-top of it and made the transition super easy. We got it up and running in no time without running into any major problems. Very very happy!

Madluvv
United States
About 1 month using the app
Edited June 8, 2020

Super application ! Le service client est au top et m'a grandement aidé dans le set-up des différents paramètres de l'app

French Bandit
France
About 1 month using the app
June 28, 2019

Okendo is the best review generator service on the market. The customer support is great, Okendo will assure you are set up correctly and guide you through anything you are stuck on or have questions on- which won't be a lot as the platform is super easy to use. The reviews themselves are really thorough and helpful for customers. Okendo integrates very well on the landing page and in each product page. Your reviews are also synced to google shopping which is a big deal in today's e-commerce driven world.

We came from yotpo and even though yotpo was good, Okendo is definitely next level at a cheaper price.

Vitaclean
United States
About 1 month using the app
July 9, 2020

Best reviews app out there with the best support team out there. Highly recommend Okendo to anyone looking to add reviews to their site

Advance Whitening
Australia
About 1 month using the app
Edited June 3, 2020

Switched to Okendo from Yotpo and it is one of the best decisions we ever made. Okendo's pricing, services, and communication are excellent. From preliminary discussions, implementation, and final setup, there were no issues. Moreover, we were appointed a great CSM who helped us throughout the process.

Blue Sky
United States
About 1 month using the app
August 11, 2022

The app is great and I am still learning new integrations and improvements every week. The best thing about Okendo has been its dedicated team. From the initial demo call to the onboarding, the guys are professional, easy to get along with and no task is too much hassle. Definitely recommend.

Supplement Mart
Australia
About 1 month using the app