Synctrack Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (206)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective order tracking system, noting it significantly enhances customer satisfaction by reducing inquiries with a self-service tracking page. The customizable page supports multiple couriers and offers real-time updates, integrating seamlessly into Shopify stores. Merchants also praise the exceptional customer service, especially applauding team members Tracy and Joy for their quick and effective support. The app is appreciated for its easy setup and user-friendly interface, making it a valuable tool for improving customer service and operational efficiency.
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Awesome response time, Verry helpful and easy to talk to, friendly and very kind, thank you for your help.
Hi Reliable Health
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team
i give 5 stars because the suport, because i made the app instalation right now, and i don't no if it's good.
thanks for the suport.
Hi goalva
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team
I started using this app a couple of days ago and its amazing. In starting I faced some problem with the app but the support team (Tracy) is very nice, they fixed the problem and answer my all other questions. Recommended app
Hi Canadian Based,
Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Tracy to give her the recognition that she deserves.
She was delighted to hear your feedback.
Please contact us if you have any questions!
Yours truly,
Kaylee - Omega Team
This app has great value. Even better, the customer support is superb, any questions I had was were answered almost immediately!
Hi Moonbow Shells,
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Best regards,
Omega Team
Good application although it is not completely finalized. The customer support and technical team are very responsive. I asked to make some changes and the technical team made them very quickly.
I am really satisfied.
Hi FOREVER,
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Omega Team
They have really amazing customer services & the app features it’s perfect I highly recommend to you guys you should try it once
Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Ứng dụng thật tuyệt vời, team kỹ thuật và tư vấn đều nhiệt tình và nhanh chóng. Tks team.
Cám ơn bạn và store đã sử dụng app và chia sẻ trải nghiệm tới cộng động merchants Shopify! Rất mong Omega team chúng mình sẽ tiếp tục được hỗ trợ bạn sử dụng app Order Tracking trong thời gian tới và thêm nhiều các app khác nữa!
I used this app to give my customers quick access to their tracking information. Easy set up and works just as described. Really great customer service. I recommend.
Lots of love and Thank you💙💚💛🧡 . Your review is so helpful for new apps like Order Tracking. We loved reading it and we hope you keep seeing exceptional value from the app.
Cheers from the Omega team🥰
Omega is a great app for email and tracking orders. I highly recommend the app to everyone. Also, the customer support is quite friendly and resolves the issue in no time.
Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations. Thank you again, have a great day!
OMEGA! The name says it all! The set up was understood easily, tech friendly and oh, customizable content is POWER! Danko is Thank You!
Hello South Steeze!
I can't say thank you enough for sharing your experience with our support team and your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use.
Please feel free to contact us if you have any questions.
Wish you a successful business!
Kaylee - Omega Team