Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.

March 10, 2020

Just switched over from a very widely used mail system and so far so good. There's a wizard that made the migration from the other platform nice and easy, although it took me a bit to figure out how to move the tags better.

I chose Omnisend because I think it has a lot of tools and I have managed to work through a few of them so far like welcome automation series and my first email campaign goes out shortly. Still lots of tools to explore - little bits here and there that I think would make it easier to use, but nothing is perfect perfect and customer services on the chat is helpful and tries their best to provide work arounds.

Highly recommended!

Stacy Chan Limited
United Kingdom
Almost 3 years using the app
May 6, 2016

I used to use mail chimp. Soundest seems really a lot easier and more intuitieve. I'm looking forward to great results with this.

Berkeyfiltersusa
United States
Almost 3 years using the app
February 14, 2024

I have used this email service for over 4 years and it is SO user friendly. The customer service is also TOP NOTCH. I'm not very computer literate, so when something needs to be programmed, I need to be walked through like a baby. Recently, Didem was INSANELY patient as they walked me step by step with updating my domain. They were AMAZING!!

SoCal Legends
United States
Almost 3 years using the app
Edited December 21, 2018

This app is exactly what I need to send email marketing. I am excited to explore landing page options and hope they are as easy to accomplish as newsletters. Our site is - deckandrailsupply.com

Pro Deck & Patio
United States
Almost 3 years using the app
Edited December 31, 2022

Tech support from Matija this morning was spot on! Fast, well written, knowledgeable, and positive, A+!

update - Interaction #2 was with Deniz, also A+!

Solbello
United States
Almost 3 years using the app
February 6, 2024

Thanks so much, Beran for your great and informative video Tutorials. They were very helpful.
Much appreciated.

Aviiana
Australia
Almost 3 years using the app
June 28, 2022

Uso questa app per gestire le newsletter del mio e-commerce e l'assistenza è super disponibile a risolvere qualsiasi tipo di problema.
Efficienti, veloci e molto professionali.
Vi consiglio di scaricare l'app.

Caffè Haiti Roma
Italy
Almost 3 years using the app
December 8, 2016

it works for me! very recommended as an email marketing apps for you also.
just try it

Rajapasar
Indonesia
Almost 3 years using the app
June 22, 2023

I received great support from Baraath to fix my error in the creation of a form. I would love more features and easier management for store owners that are not marketers

Pakamana
United States
Almost 3 years using the app
September 17, 2020

We dont send much newsletters, but with omnisend, they make it easy and its well explained. 5 stars!

Diabiks
Denmark
Almost 3 years using the app