Reviews (5,896)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan that includes essential email marketing features, leading to improved customer engagement and increased revenue. It is praised for its user-friendly interface and seamless integration with Shopify, making it accessible for beginners. Key features include customizable templates and email automation, along with educational resources to enhance marketing efforts. The app's performance is reliable, with minimal issues reported. Customer support is highlighted as exceptional, with staff members like Baarath, Saleh, and Dilara noted for their responsive and helpful service, including detailed instructions and video tutorials.

June 13, 2023

There is a problem with the payment. However, Salma and Joy were very helpful and informative. Thank you :)

Maimoco
Singapore
Over 3 years using the app
May 12, 2022

I love that they are always there to help with any question , they have great service and people are very friendly

Karla Diaz
United States
Over 3 years using the app
May 26, 2018

So far, So Awesome! It took a minute to figure everything out, but point, drag and click made up for that.

A Sharper Image Flex Store
United States
Over 3 years using the app
Edited January 27, 2023

In the bang for the buck department, Omnisend is awesome. Great features, easy to use interface. Their tutorials are actually *easy* to find which seems to be rare and if you can't figure it out, their support team is fast and efficient (had a complicated issue that Luiz fixed for me in like 2 minutes) and talk like your co-workers on your team. Great!

Fair Indigo
United States
Over 3 years using the app
September 15, 2019

So easy to use, super quick support service. Everything you need when you're just starting out. Doing everything by myself and this app is heaven-sent. Thank you!

Lagatta Luxury Sportswear
United Kingdom
Over 3 years using the app
August 14, 2022

Great tool and what's even greater is their amazing customer service. Kamilia resolved smoothly an issue on a Sunday morning. Thank you!

CHEW - Hondenparadijs
Belgium
Over 3 years using the app
April 7, 2020

I'm quite impressed with Omnisend's customer service. They were quick to resolve my issues. It's great to know a team is there to support you anyway they can.

FITHUB APPAREL
Canada
About 3 years using the app
December 4, 2019

I used this app to help me run an email campaign. worked great easy to use. definitely recommend using it.

dealstoogood
United States
About 3 years using the app
January 25, 2021

I love Omnisend email marketing they are great for my online store. I have also upgraded to keep up with my customers.

Absolute Fashion 2020
United States
About 3 years using the app
October 14, 2015

This is an amazing way to engage your customers, keep them updated on new products and specials. It is simple to use and has been a real asset to our business. I would highly recommend using Soundest to everyone.

Totalevapes
Canada
About 3 years using the app