Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

Edited June 8, 2022

Great app for email marketing with drag-and-drop builder and segmentation, everything you need is there. Great customer service too1!

Boutique Flos
Canada
About 3 years using the app
August 22, 2017

I just installed it and created popups and a e-mail campaign and it all is seamless and looks gorgeous! Super excited to use this the e-mail newsletters on a regular basis. Thank you!!

Tea And Becky
United States
About 3 years using the app
Edited January 9, 2020

THE APP WORKED GREAT. WAS SUPER EASY. I DIDNT HAVE ANY TROUBLE AT ALL. I WILL BE USING THIS MUCH MORE NOW THAT I HAVE ACCESS TO IT.

RetroModerndesigns
Canada
About 3 years using the app
September 28, 2022

Baarath from Omnisend Support Team efficiently and swiftly answered my questions. grateful for the help

Judi Rosen
United States
About 3 years using the app
October 10, 2015

Soundest is amazing. I love looking at the summaries of how many of our emails were opened, had links clicked, and how many conversions we received. It is the easiest way to send out effective, neat looking email blasts from Shopify.

Offthecharts
United States
About 3 years using the app
April 21, 2023

Excellent app!
I use it for all my email newsletters and automations.
They are very helpful and answer within 5 minutes when you need them!

Barbell Regiment
Belgium
About 3 years using the app
May 25, 2022

I required some assistance with form designs on Omnisend and I was connected with Daryna from Omnisend. She was a major help, acted as a bridge between me and the tech team and kept me in the loop, provided me with timely solutions and went out of her way to make sure I got the results I had visualized. Thank you Daryna and Team.

ArtiKen
United States
About 3 years using the app
April 5, 2019

Une aplication efficace et vraiement facile a utiliser. Je recomande cet aplication en espérant que le tout soit efficace .

Maître du Thé
Canada
About 3 years using the app
December 18, 2017

I waited until the charged me for this month to write this review. This app is easy to use and does what it says. My only complaint was that when it used to be Soundest I was being charged $75 for my plan, and when it changed to Omnisend the pricing went up and I guess goes up as your list of subscribers does. So now it is around $100 a month. Which would not be a problem but it would have been better if I was notified before the pricing went up. Other than that I think this app is still cheaper than others. I have tried another newsletter app before but felt as though it did not have as many features as this app.

Urbanstrangers
United States
About 3 years using the app
September 29, 2022

By far the best email marketing company I have ever used, and I have used a lot. Support is insanely good, fast, friendly. Cost is very fair. Toolset is amazing.

Spirit Magicka
Cayman Islands
About 3 years using the app