Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

May 18, 2020

We've been setting up a few automation emails and we had a few customisation questions. The support is very fast and efficient.

ENSŌ
United Kingdom
About 3 years using the app
May 31, 2019

Mucho mejor que Mailchimp.
Mas facil de usar, mas amigable mejores diseños para escoger los templates.

Duc Denim
Mexico
About 3 years using the app
May 21, 2021

We've been using Omnisend for a while. The platform itself is always improving. New reports, new segments, new automations workflows. It became the best marketing platform for Shopify.

ACIUM Brasil
Brazil
About 3 years using the app
March 9, 2023

Great service and fast reply. Very helpful with customer care and helped me with choosing the plan.

Healthy Buzz Ireland
Ireland
About 3 years using the app
December 29, 2019

First campaign just sent and it was easy to set up. I'm looking forward to seeing how well it is received by my customers.

ManhattanDesignBoutique
United States
About 3 years using the app
July 23, 2023

Best e-mail marketing platform, klaviyo is overrated and overpriced compared to this. Give them a try.

H.H Cosmetics
Netherlands
About 3 years using the app
October 6, 2016

Very straightforward to use. Great features and implements smoothly with Shopify. Have just sent off my first campaign, took a little while to get it how I want it but I'm sure I'll get quicker. Fingers crossed it has the desired effect with regards to sales.
Definitely worth installing.

Laser Craft Design
United Kingdom
About 3 years using the app
October 13, 2019

This app is great!! It made sending out Newsletter so easy with a lot of great templates to choose from. It is really easy and user friendly to set up the contents as well.

llclolcll
Canada
About 3 years using the app
March 19, 2018

Great App! Does exactly what it promises to do.

Pointpet
United States
About 3 years using the app
March 11, 2016

Amazingly easy & useful. I'm still using the free version and I'm already quite satisfied with the quality of service.

Can't wait for start using more resources from the premium version, as my new shop grows!

Congrats!

Gamelocadora
Brazil
About 3 years using the app