Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.

February 19, 2019

Haven't tested out the App just yet but will revise once i have. The app asks for a 5 star as one of its steps

Icons Shop
South Africa
Almost 3 years using the app
July 21, 2022

Olesia was quick to reply to any of my queries, super easy to fix up anything I didn't understand. Highly recommend!

La La Land
Australia
Almost 3 years using the app
December 2, 2016

One of the MUST-HAVE apps to run a business on Shopify. One stop solution for email marketing, customer data base, and creating easy custom emails.

I highly recommend it if you want to grow your business.

Grumpy Joes
United States
Almost 3 years using the app
November 11, 2022

First omnisend support system connect me with Yuliia she absolutely can't explain me what's going on with my emails, even when I send screenshots with two differences that I noticed but unfortunately she can't see them.. but I'm glad that Luiz suddenly joined and helped to solve everything in less than five minutes, thanks for that.

Anufriabeauty
Lithuania
Almost 3 years using the app
August 19, 2022

Omnisend does everything that we need it to do, we've been with them about 2 years now. Customer service is quick too, just been helped by Baarath who was very helpful and went over and beyond to help me

Flory's Online
United Kingdom
Almost 3 years using the app
November 29, 2019

Very easy to use. I love that it automatically syncs all your contacts from Shopify, and has nicely designed and easy to use templates to make email creation a breeze. Embedding subscription forms on our store was super easy as well.

Salsa Vida
United States
Almost 3 years using the app
November 9, 2021

This app has been amazing so far. I haven't had much experience on the marketing side, but this app has made it super easy!

A Nerd's Life for Me
United States
Almost 3 years using the app
November 24, 2016

I love this app. I can do some many things in one place. Campaigns, cart recovery emails, collect email. My first email is going out tomorrow, looking forward to it.

Inveniio2
United States
Almost 3 years using the app
July 6, 2016

Love this app,works perfectly and so easy to use I highly recommend to all

Patch Freak
United Kingdom
Almost 3 years using the app
August 20, 2018

easy to use. great for email marketing such as shipping, confirmation and product abandonment. also great for the pop up feature!

Moietii
United States
Almost 3 years using the app