Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

April 2, 2019

So far, I'm really impressed. I switched over from Mailchimp for obvious reasons and I'm glad. This is so much more user friendly and there are many more features. Mailchimp can't compare.

Fitness Junkies
United States
About 3 years using the app
November 24, 2015

This app is such a great email marketing tool. We love how simple yet robust it is. It really looks professional for all our customers, yet is so easy to use. Great app!

Plantmegreen
United States
About 3 years using the app
Edited June 2, 2019

I just sent out my first campaign. Easy to navigate and complete my Website Relaunch announcement. Also easy to integrate with my Shopify e-commerce site. So far so good! Just moved over from Mailchimp.

RareGlo Organic Shea Products
United States
About 3 years using the app
June 2, 2020

You guys are awesome and always ready to help! Your campaigns are so easy and it gives me all the information needed!

Die Wol Bol/ The Yarn Ball
South Africa
About 3 years using the app
June 19, 2020

The customer service provided from Arina and the rest of the Omnisend Team is AMAZING! I have been in business for 30 years and have been selling online since the internet started... and I can say that this company is truly professional and helpful. You will gain sales by using this app!

TCO Fly Shop
United States
About 3 years using the app
May 20, 2022

I receive the help of support team. They supported us enthusiasmly and I appreciated. Great. 5 stars

Rapcrusher
Vietnam
About 3 years using the app
May 19, 2020

i like this app. we change it and we use every day with a lot of new workflows.

is very nice.

thanks to the team

Dukier Store
Spain
About 3 years using the app
January 27, 2022

Email marketing can be confusing with rules and automation and I had a hard time understanding the flow. However, Sarah had made a tremendous effort in making sure everything was smooth sailing and had walked us through a step by step process to make sure we had achieved the goal that we wanted. Huge shoutout to Sarah of Omnisend. Keep it up!

CalChip Connect
United States
About 3 years using the app
May 18, 2022

Great customer service and is an easy app to use and operate with a quick drag and drop to customize your own email. Or you can choose from lots of other templates that are pre-made.

Twist Boutique
United States
About 3 years using the app
January 23, 2017

So far so good! Seems pretty easy!

Luv Cole Boutique
United States
About 3 years using the app