Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.

November 6, 2020

Great app, easy to set up automations (they pretty good templates that are ready to go, and you can customise if you want), staff super responsive and helpful. Lots of articles and video tutorials to help you teach yourself. Well worth the money.

Honua Bars
Australia
Almost 3 years using the app
June 29, 2022

We have loved using Omnisend for our email marketing platform. It has been very user friendly to create emails and automated emails. The support team gets back to you in a very timely manner and are very helpful.
Would definitely recommend!

Klean Freak
United States
Almost 3 years using the app
February 5, 2020

First time using this app. Needed help to connect my store which was done immediately by Maryana at Omnisend. She also gave me a few pointers to get started. Thanks for a great welcome.

Flore Mirabeau
Canada
Almost 3 years using the app
March 8, 2022

Love Omnisend! It's easy to use and makes very pretty emails. It's also cheaper than the other email apps.

Boutique Academia
United States
Almost 3 years using the app
Edited April 12, 2019

I'm using the App for a coule of years now. It's very easy, the customer service is the most helpful and efficient. It's a really great experience

Charlayn Beauty
United States
Almost 3 years using the app
Edited February 25, 2019

Really easy to use to app. Does what you need and more. Staff are super efficient and really quick to help to! Thanks Omnisend.

Ella's Body Shop
United Kingdom
Almost 3 years using the app
December 7, 2019

I really enjoy this app! There's a lot to learn for a beginner but it is well worth it to take the time and use the features to improve your store.

For starters the live view gives insight into what customers are doing on your site right now and I check that out all the time! I love the automation which has helped us improve our conversions a lot!

Indigo's Curve
United States
Almost 3 years using the app
August 24, 2022

Baarath was a lifesaver! I had some confusion with an issue setting up my domain in Omnisend that I was having trouble clearly explaining to other support agents. Baarath understood my issue immediately and helped me resolve it within just a couple of minutes. THANK YOU!

Traveling Vardo
United States
Almost 3 years using the app
March 14, 2023

My go to app when I want to engage my customers and get them to buy! So easy to use and love the automations. And pro tip: integrates perfectly with FB lead ads. thanks to Agustin for helping with that.

Hit Happy Tennis
United States
Almost 3 years using the app
June 9, 2023

Great so far
Easy email marketing and workflow setting
Very detailed marketing report
Prompt and friendly support team. And Matija is so patient and helps me a lot!

Giraffe Tools
United States
Almost 3 years using the app