Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

November 22, 2018

Mailchimp could learn from Omnisend. The product picker is a feature that's incredibly useful as no need for worrying over placement or alignment issues, really simple and user friendly assuming you're not a first timer. Well done!

Connected Devices
South Africa
About 3 years using the app
January 26, 2019

This app has simplified my email marketing strategies, very seamless experience. I wish the product picker extended itself to more of creating email campaigns, as I had to manually enter the info.

American Rustic Home
United States
About 3 years using the app
February 12, 2018

easy to use for a beginner! exactly what I was looking for! can't wait to see the results....

Best Of Times Usa
United States
About 3 years using the app
Edited April 20, 2019

I'm starting a new company and I need a simple and reliable way to capture email addresses and send newsletters. Omnisend is just what I was looking for. I really like it and i used it to replace Mailchimp. And it's very easy to begin using and to understand. Also, their support responds quickly to any questions that I have. I give it 5 stars!

Active Life Company
United States
About 3 years using the app
July 23, 2017

Brilliant app, could not be easier to use. Great store integration with nothing to set up

Faceache
Australia
About 3 years using the app
October 14, 2015

Top app! Easy to use and great reports.

Misstempted
United Kingdom
About 3 years using the app
November 20, 2015

Great app! I don't know how I reach my customers to inform them about sales or special events without it.

Seriously... this is a MUST HAVE!

Dreamforge Games
United States
About 3 years using the app
Edited May 26, 2020

I used this app for my new website to maximize abandoned carts and follow up with possible clients. Very easy to link to online store. User friendly.

Cashmere Red by Michelle Collette
United States
About 3 years using the app
November 1, 2023

Sehr übersichtlich Funktionen und auch bei Fragen durch die angebotene Chat funktion sehr kompetente und hilfreiche Mitarbeiter.

Kann ich nur empfehlen.

Fitnessshop Kassel
Germany
Almost 3 years using the app
October 19, 2016

Great all around service. A single app that does many things exceptionally well!

Cheetahblaze
United States
About 3 years using the app