Reviews (5,943)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

May 20, 2022

I receive the help of support team. They supported us enthusiasmly and I appreciated. Great. 5 stars

Rapcrusher
Vietnam
About 3 years using the app
June 19, 2020

The customer service provided from Arina and the rest of the Omnisend Team is AMAZING! I have been in business for 30 years and have been selling online since the internet started... and I can say that this company is truly professional and helpful. You will gain sales by using this app!

TCO Fly Shop
United States
About 3 years using the app
May 19, 2020

i like this app. we change it and we use every day with a lot of new workflows.

is very nice.

thanks to the team

Dukier Store
Spain
About 3 years using the app
May 18, 2022

Great customer service and is an easy app to use and operate with a quick drag and drop to customize your own email. Or you can choose from lots of other templates that are pre-made.

Twist Boutique
United States
About 3 years using the app
January 23, 2017

So far so good! Seems pretty easy!

Luv Cole Boutique
United States
About 3 years using the app
November 22, 2018

Mailchimp could learn from Omnisend. The product picker is a feature that's incredibly useful as no need for worrying over placement or alignment issues, really simple and user friendly assuming you're not a first timer. Well done!

Connected Devices
South Africa
About 3 years using the app
January 26, 2019

This app has simplified my email marketing strategies, very seamless experience. I wish the product picker extended itself to more of creating email campaigns, as I had to manually enter the info.

American Rustic Home
United States
About 3 years using the app
February 12, 2018

easy to use for a beginner! exactly what I was looking for! can't wait to see the results....

Best Of Times Usa
United States
About 3 years using the app
Edited April 20, 2019

I'm starting a new company and I need a simple and reliable way to capture email addresses and send newsletters. Omnisend is just what I was looking for. I really like it and i used it to replace Mailchimp. And it's very easy to begin using and to understand. Also, their support responds quickly to any questions that I have. I give it 5 stars!

Active Life Company
United States
About 3 years using the app
July 23, 2017

Brilliant app, could not be easier to use. Great store integration with nothing to set up

Faceache
Australia
About 3 years using the app