Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

November 3, 2022

They're simply the best. While they're not as big in all the integrations as Klaviyo, they're still a lot more affordable, and for small brands, it's the perfect fit.

Through Our Lens
Australia
Almost 3 years using the app
February 21, 2023

Great customer service! Couldn't actually believe how quickly the Omnisend support got back to me when I had a few queries recently. They responded via email and Kristina was so efficient and patient at helping me sort my problem. Within 15 minutes she had sorted out what I had been trying to figure out for ages. Thank you so much to Omnisend & Kristina, your service is faultless!

De Mână.
United Kingdom
Almost 3 years using the app
Omnisend replied February 27, 2023

Thank you for leaving us a review! We really appreciate it:)

October 8, 2016

Very easy to use! I would recommend.

Dmr Fashion Boutique
United States
Almost 3 years using the app
March 15, 2023

I've always found Omnisend support incredible. Even if they can't help - they are super kind and patient. No problem is too small. Luiz was particularly helpful today - and very patient with my questions.

Flora Bhattachary Fine Jewellery
United Kingdom
Almost 3 years using the app
July 24, 2017

This is by far the best free newsletter app ever! I love, love, love it! Easy to install, set up and use. You'll be up and running within minutes.

Butterflyers
United States
Almost 3 years using the app
October 1, 2019

Have been using it on https://greenwhey.fr for months now, so far so good. Automations are easy to implement, design is great.

GreenWhey®
France
Almost 3 years using the app
October 29, 2019

Amazingly simple with beautiful results. The integrtration with Mailchimp and Shopify is seamless. Excellent app.

Advance Nine
United States
Almost 3 years using the app
February 5, 2021

Recently decided to move away from another email service provider that did not have as much e-commerce power. Email marketing (marketing in general) is not my strongest skill, so I was intimidated about moving into something like Omnisend. They've made it SO easy so far. Really impressed with the resources that walked me through not only HOW to do something, but why you need to. Service has also be prompt after running into a few issues. Looking forward to a long partnership together.

AllyBeth Design Co
Canada
Almost 3 years using the app
April 26, 2022

I have been quite nervous to use any apps as there are always different views. Yulia at Omnisend was extremely helpful and very kind even when the answer was sitting right in front of me. I have bee procrastinating for too long and am now Omnised will be the app for me.

Eco Patch
Australia
Almost 3 years using the app
November 14, 2022

Great mail program! It works well and the customer service is very friendly. New improved features are added frequently.

Aurélien
Netherlands
Almost 3 years using the app