Reviews (5,943)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

October 29, 2019

Amazingly simple with beautiful results. The integrtration with Mailchimp and Shopify is seamless. Excellent app.

Advance Nine
United States
Almost 3 years using the app
February 5, 2021

Recently decided to move away from another email service provider that did not have as much e-commerce power. Email marketing (marketing in general) is not my strongest skill, so I was intimidated about moving into something like Omnisend. They've made it SO easy so far. Really impressed with the resources that walked me through not only HOW to do something, but why you need to. Service has also be prompt after running into a few issues. Looking forward to a long partnership together.

AllyBeth Design Co
Canada
Almost 3 years using the app
April 26, 2022

I have been quite nervous to use any apps as there are always different views. Yulia at Omnisend was extremely helpful and very kind even when the answer was sitting right in front of me. I have bee procrastinating for too long and am now Omnised will be the app for me.

Eco Patch
Australia
Almost 3 years using the app
November 14, 2022

Great mail program! It works well and the customer service is very friendly. New improved features are added frequently.

Aurélien
Netherlands
Almost 3 years using the app
July 25, 2022

This is a great email marketing app and they have amazing customer service, they answer very quickly and are very helpful!

MeditationRings
Canada
Almost 3 years using the app
Edited November 5, 2019

I am adding ANOTHER Update as of Nov 5 2019, to my 5-Star review, because honestly these guys flat out deserve it. I had a Billing Issue, that I did not discover for 3 Months, and when I did discover it, and let them know about it, they showed 100% INTEGRITY and credited it back to me. Honestly most companies would hide behind some type of "Policy" or whatever, but Serge and Katherine and the support Team at OMNISEND not only did NOT do that, they did the right thing and continue to provide outstanding support.

I have been using these guys since they were Soundest, and now in their new form of OMNISEND. I am Updating their REVIEW because they are added SO MANY great features that it is amazing.

Personally I have found most Email Marketing platforms as "sensory overload", and it also took me 15 steps to remember that I had done previously. These guys have done a GREAT job of being VERY POWERFUL but making it easy for us busy Entrepreneurs. I have Enabled many of their awesome features, and still have more to do.

Also, these guys provided EXCELLENT Customer Service, I mean Top Shelf stuff. Give them a try, you won't regret it.

Ray Doustdar
Buiced Liquid
www.buiced.com

Buiced Com
United States
Almost 3 years using the app
April 16, 2019

I switched over to Omnisend from MailChimp last week. I'm SO pleased with how simple everything has been!! No headaches what-so-ever!! I'm not super techy, so I REALLY appreciate this simple, easy to use service. I have every intention of continuing with Omnisend once my trial is up!

Plucky Online
United States
Almost 3 years using the app
Edited December 8, 2018

I used this app to help me with emailing my subscribers about upcoming sales. It's helpful and easy to use.

Tomgfashion
United States
Almost 3 years using the app
August 2, 2016

Rally good App....

Worth getting for any small business.. Thanks Soundest!!

www.43tclothing.com

43tclothing
United Kingdom
Almost 3 years using the app
July 23, 2018

Omnisend's user interface and ease of use is why I choose it over Mailchimp and Constant Contact. We're currently using the free version, and it still does everything we need it to do (which is sending the occasional email about our newest ridiculous shirt design).

Dead Ends Entertainment
United States
Almost 3 years using the app