Reviews (5,989)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

November 17, 2022

The works amazingly well and has provided our business with countless profitable email Campaigns. Additionally the customer support is first class...I worked with one of their agents named Deniz today...and he was really patient and professional...and completely assisted me in setting up a email automation that I was stuck with. Great App, Great Service, highly recommend!

Raja Homewares
Australia
Almost 3 years using the app
February 21, 2023

Omnisend has been amazing. I was trying to get some forms and automations set up and Salma was so helpful when I had questions today!

Shop Acre Goods
United States
Almost 3 years using the app
December 11, 2016

Easy to use and great for streamlining email campaigns , abandoned cart emails etc.

Beardmoney
United States
Almost 3 years using the app
July 30, 2016

Just installed very easy setup. Hopefully it works all the reviews are really good.

Thefansshop
United States
Almost 3 years using the app
January 21, 2022

It's a great marketing and re-marketing tool with some really good marketing automation campaigns. Plus support was 5* when I had an issue with a form, was fixed within 30 minutes. Highly recommend Omnisend

Ivy Nook
United Kingdom
Almost 3 years using the app
April 18, 2018

Great! Seems to do all we wanted

She Who Dares Win
United Kingdom
Almost 3 years using the app
October 7, 2022

Love the app for the automations and analytics, also they are very quick to response when you need help. So 5 stars definitely.

Boutique 22
Netherlands
Almost 3 years using the app
Edited January 29, 2016

100% recommended. Very easy to configure and use it. There are free app like this one but this one it the easiest one so far.

Babymac
United Kingdom
Almost 3 years using the app
March 10, 2020

Just switched over from a very widely used mail system and so far so good. There's a wizard that made the migration from the other platform nice and easy, although it took me a bit to figure out how to move the tags better.

I chose Omnisend because I think it has a lot of tools and I have managed to work through a few of them so far like welcome automation series and my first email campaign goes out shortly. Still lots of tools to explore - little bits here and there that I think would make it easier to use, but nothing is perfect perfect and customer services on the chat is helpful and tries their best to provide work arounds.

Highly recommended!

Stacy Chan Limited
United Kingdom
Almost 3 years using the app
May 6, 2016

I used to use mail chimp. Soundest seems really a lot easier and more intuitieve. I'm looking forward to great results with this.

Berkeyfiltersusa
United States
Almost 3 years using the app