Reviews (5,989)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

September 7, 2019

This app is very intuitive and user-friendly. I love the live-chat feature because that means help is around all the time. Great app, definitely worth the investment!

Aurass Beauty
Singapore
Almost 3 years using the app
February 6, 2023

Great customer support! Special thanks to Andrés who was super friendly and helpful. He went above and beyond to find the perfect solution for us. Highly recommended!

connexxion blonde
Germany
Almost 3 years using the app
Edited January 12, 2019

I used this app to help me manage my email marketing and re targeting. Worked like a charm! Try it, for real!

IV His Glory Clothing
United States
Almost 3 years using the app
July 26, 2018

Seems very easy ❤️♥️♥️♥️❤️♥️♥️♥️‍♀️

Wildanimalsaustralia Com
Australia
Almost 3 years using the app
April 16, 2020

I've used other email apps and I've struggled with one thing or another with every one of them but not this one. And the customer service has been a pleasure to deal with! Thank you!

Jenny Berry Artist
United States
Almost 3 years using the app
October 31, 2017

My sister and I just created a newsletter with this app and a pop-up window on our home page for email subscribers, and it worked wonderfully and super easy to navigate through! We are doing the 14 days free trial right now, but I'm positive that after 14 days, we're going to stick with this app. So far so good, and we're happy with it!

Pretty Chic Party
United States
Almost 3 years using the app
June 21, 2023

This app is great ! User-friendly and easy to use. Love it! They thought of everything, has plenty of features! I recommand

Home Minimal Design
Romania
Almost 3 years using the app
Edited October 18, 2016

Great app.

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Silicagelly
Malaysia
Almost 3 years using the app
February 11, 2022

Omnisend is easy to use, and a vital part of our business. There might be cheaper options out there, but the functionality and automation of Omnisend is second to none. They also have a great support team. Thanks to Daryna for helping resolve a recent issue.

Dephect
United Kingdom
Almost 3 years using the app
July 15, 2022

As an agency, their team is invaluable for support on complex setups. Very appreciative of Baarath's help for one of our accounts in particular. To help segment b2b & b2c before they purchase; use a custom property on the welcome series sign up form to auto add them into a segement. A similar system can use for existing customers using an email and/or the "Preferences" section at the bottom of emails.

Pen Savings
United States
Almost 3 years using the app