Reviews (5,989)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

January 12, 2023

Matija from Omnisend helped us to reduce our monthly payment and keep the light running. Thank you for that.

Malbini
Hungary
Almost 3 years using the app
June 30, 2016

So easy to use! And much more cost effective than other solutions out there.

Lovefamilyandhome
United States
Almost 3 years using the app
August 21, 2016

Soundest has been the most user friendly app I have used so far in regards to our online store. The app was intuitive and walked through each required element, resulting in a professional email campaign. Excellent resource and tool

Simply Fondant
United States
Almost 3 years using the app
June 13, 2023

Best support ever. I've been using Omnisend for over a year, and I'm new to email marketing. I've had tons of questions about the best way to do things and how to use different Omnisend features. I've never waited more than 3 minutes for a response to my chat messages. The answers are always on point. Amazing video tutorials, sometimes generic (for FAQ) and sometimes custom made to answer questions on my specific use. Luiz asked me to write a review after helping me this morning - he was fantastic in answering my questions (just like the dozens of others that I've worked with).

TeacherGeek
United States
Almost 3 years using the app
Omnisend replied June 13, 2023

Aloha! Thank you for your glowing review! We're thrilled to hear that you have had such a positive experience with our team! Providing excellent customer service is our top priority, and we're delighted to see that we've been able to assist you effectively throughout your journey with Omnisend.

We understand that starting out in a new field can be overwhelming, but we're here to make the process easier for you. Our team strives to be responsive and knowledgeable, ensuring that you receive the best support you ever experienced in your life each time you submit a query!

Thank you again for taking the time to share your feedback. We truly appreciate your support and look forward to continuing to assist you with all things email marketing!

July 7, 2018

Great App for shopify to get new customers. Sell more products and get a better community.

Dynamicgolf Shop
Germany
Almost 3 years using the app
December 11, 2021

So far so good! This app makes automation a breeze! Thank you for creating templates and allowing customization.

Brielle Ray
United States
Almost 3 years using the app
October 21, 2022

This is a great tool for our sales, if we use it to the max. It's easy to use, always improving and innovating, and customer support (Olesia helped me last time) is on spot, always responding fast, and very helpful.

MATCA NATURALS
Romania
Almost 3 years using the app
May 20, 2016

This is a great app. It does everything I need and the UI design is very easy to navigate. The customization options are also amazing, I was able to create a very unique and eye catching e-mails in a matter of minutes.

Slashesla
United States
Almost 3 years using the app
March 7, 2020

Hi, I am super satisfied with the Omnisend App, which I integrated with our Shopify online store platform. It is very user friendly, it's quick to make the campaigns, shows all the results before and after, has lots of options... I would definitely recommend it to anyone... :)

Amelie et Sophie
Poland
Almost 3 years using the app
November 11, 2021

This is my first time using this app. It was easy to create my first campaign, happy it as an option!

Pink Brawn
United States
Almost 3 years using the app