Reviews (5,943)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

December 8, 2016

it works for me! very recommended as an email marketing apps for you also.
just try it

Rajapasar
Indonesia
Almost 3 years using the app
September 17, 2020

We dont send much newsletters, but with omnisend, they make it easy and its well explained. 5 stars!

Diabiks
Denmark
Almost 3 years using the app
August 21, 2020

I'm very impressed with omnisend so far. Most of it is really intuitive but when I had a question I reached out to customer support expecting a reply in a few hours. Oskar replied within minutes, and it wasn't the typical 'Hello, we received your message and one of our representatives will get back to you shortly". Nope - it was Oskar asking me to clarify my problem further so can help. This was around 11:00 pm EST. In the morning, I had more questions and he responded again within minutes! He answered all my questions, and helped me get a much better handle of the software. I'm excited to see everything else Omnisend has to offer. I'm really impressed so far!

InstaGone Consumer Products
United States
Almost 3 years using the app
March 8, 2022

I stumbled upon a few issue to set up the form and also certain technical issue that cause the form to look off, but upon the writing in to the support, they walked me through on the setup and when I had issue with the formatting, the support team, in this case the Bassma, has been very supportive in resolving the issue. Happy to be their customer knowing the support there to help resolving all the issues.

Dutch Colony Coffee Co.
Singapore
Almost 3 years using the app
September 7, 2019

This app is very intuitive and user-friendly. I love the live-chat feature because that means help is around all the time. Great app, definitely worth the investment!

Aurass Beauty
Singapore
Almost 3 years using the app
February 6, 2023

Great customer support! Special thanks to Andrés who was super friendly and helpful. He went above and beyond to find the perfect solution for us. Highly recommended!

connexxion blonde
Germany
Almost 3 years using the app
November 20, 2023

Una piattaforma fantastica e un ottimo servizio di assistenza.

Ulysses Boutique
Italy
About 2 months using the app
Edited January 12, 2019

I used this app to help me manage my email marketing and re targeting. Worked like a charm! Try it, for real!

IV His Glory Clothing
United States
Almost 3 years using the app
July 26, 2018

Seems very easy ❤️♥️♥️♥️❤️♥️♥️♥️‍♀️

Wildanimalsaustralia Com
Australia
Almost 3 years using the app
April 16, 2020

I've used other email apps and I've struggled with one thing or another with every one of them but not this one. And the customer service has been a pleasure to deal with! Thank you!

Jenny Berry Artist
United States
Almost 3 years using the app