Reviews (5,989)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

Edited May 9, 2019

Easy to use and very intuitive. This app has some nice features like the ability to "pick" products from your online store to add to your emails. Good alternative at a reasonable price.

Muscle Up Bars
United States
Almost 3 years using the app
June 7, 2018

Wow Wow!! Awesome App it offers so much bang for my monthly fee! I absolutely love the features it works so well on mobile devices. The chats are also very helpful so much better than mail chimp to me. Thank you for this great App that makes my company looks so good!

Gift Baskets By Design Sb
United States
Almost 3 years using the app
September 7, 2022

I used to use Klaviyo but this is well worth it! It is much more simpler the support is amazing, if there is a feature you dont see they end up adding it too! I highly recommend.

Tova Jewelry
United States
Almost 3 years using the app
February 19, 2019

Haven't tested out the App just yet but will revise once i have. The app asks for a 5 star as one of its steps

Icons Shop
South Africa
Almost 3 years using the app
July 21, 2022

Olesia was quick to reply to any of my queries, super easy to fix up anything I didn't understand. Highly recommend!

La La Land
Australia
Almost 3 years using the app
December 2, 2016

One of the MUST-HAVE apps to run a business on Shopify. One stop solution for email marketing, customer data base, and creating easy custom emails.

I highly recommend it if you want to grow your business.

Grumpy Joes
United States
Almost 3 years using the app
November 11, 2022

First omnisend support system connect me with Yuliia she absolutely can't explain me what's going on with my emails, even when I send screenshots with two differences that I noticed but unfortunately she can't see them.. but I'm glad that Luiz suddenly joined and helped to solve everything in less than five minutes, thanks for that.

Anufriabeauty
Lithuania
Almost 3 years using the app
August 19, 2022

Omnisend does everything that we need it to do, we've been with them about 2 years now. Customer service is quick too, just been helped by Baarath who was very helpful and went over and beyond to help me

Flory's Online
United Kingdom
Almost 3 years using the app
November 29, 2019

Very easy to use. I love that it automatically syncs all your contacts from Shopify, and has nicely designed and easy to use templates to make email creation a breeze. Embedding subscription forms on our store was super easy as well.

Salsa Vida
United States
Almost 3 years using the app
November 9, 2021

This app has been amazing so far. I haven't had much experience on the marketing side, but this app has made it super easy!

A Nerd's Life for Me
United States
Almost 3 years using the app