Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.

March 16, 2022

Best app to work with !!Easy to understand if you spend some time watching the videos !!!. Very patient & helpful customer service, thank you Bassma!!!!!!!!!!!!!!

ekellys
Greece
Over 2 years using the app
February 21, 2023

The omnisend team is really quick and friendly in helping resolve any issues you might have.
Olesia was a great help.

Rock on & Namasté
Germany
Over 2 years using the app
May 18, 2016

Quick, effective and easy to use. Awesome application. Only suggestion would be to be able to standardise spacing to improve the visual aspect of the presentations to the clients. None the less! AWESOME

Soularray
South Africa
Over 2 years using the app
May 25, 2023

Omnisend is great, it does everything we need and more, plus the support has always been top notch- can jump on online chat and get help with anything right away.

The Saltiest Dog
Australia
Over 2 years using the app
November 30, 2022

I've been using this Omnisend tool for a year, and the new builder is too easy to use ready-made templates are excellent, and the most fantastic Customer Support team is just mind-blowing. Whenever I get stuck, I just hit my problem in their inbox, and they do their best to resolve it. You guys are doing a great job, including Kristina, Nikola, Olesia, Yuliia, Salma, Deniz, Stefan, Sanya and others. I highly appreciate your hard work. May God bless all of you.

Luxor PK
Pakistan
Over 2 years using the app
February 27, 2023

Andres was most helpful in triaging and issue I had. It was a simple task and he educated me while not making me feel embarrassed by what I overlooked.

Fly's Nest Vintage
United States
Over 2 years using the app
November 17, 2022

Omnisend is just an excellent marketing app; if you are stuck and need help fixing problems, the Omnisend support team is always available. Whenever I got stuck, I chatted online and got the solution every time. I highly recommend it because it's so easy to use and, most importantly, its team is impressive, as I know Deniz, Nikola, Olesia and Yuliia. I really appreciate your work. You all guys are doing a fantastic job...

ImperialHomes.pk
Pakistan
Over 2 years using the app
October 31, 2017

Easy, fast , best way to send emails to my customers. Thank you !

Cashbox Electronics
Romania
Over 2 years using the app
November 6, 2014

Brilliant! simply put this should be a paid for app.

whtshirtmakers.com
United Kingdom
Over 2 years using the app
April 19, 2019

Just migrated from Mailchimp, so far I'm loving it. In fact, I can now stop using other apps for creating forms and such. It's very user friendly, so I recommend it 100%

Crisobela
Colombia
Over 2 years using the app