Reviews (5,989)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

Edited February 25, 2019

Really easy to use to app. Does what you need and more. Staff are super efficient and really quick to help to! Thanks Omnisend.

Ella's Body Shop
United Kingdom
Almost 3 years using the app
December 7, 2019

I really enjoy this app! There's a lot to learn for a beginner but it is well worth it to take the time and use the features to improve your store.

For starters the live view gives insight into what customers are doing on your site right now and I check that out all the time! I love the automation which has helped us improve our conversions a lot!

Indigo's Curve
United States
Almost 3 years using the app
August 24, 2022

Baarath was a lifesaver! I had some confusion with an issue setting up my domain in Omnisend that I was having trouble clearly explaining to other support agents. Baarath understood my issue immediately and helped me resolve it within just a couple of minutes. THANK YOU!

Traveling Vardo
United States
Almost 3 years using the app
March 14, 2023

My go to app when I want to engage my customers and get them to buy! So easy to use and love the automations. And pro tip: integrates perfectly with FB lead ads. thanks to Agustin for helping with that.

Hit Happy Tennis
United States
Almost 3 years using the app
August 8, 2019

We just sent our first campaign, the app is interactive and easy to use, still, we have to see how it performs but for now everything is good. Recommend it.

Wonderforpeople
United States
Almost 3 years using the app
February 2, 2023

I had an issue with my bill and Matija did a great job resolving it and answering my question right away with great customer service.

Madison / Savile
United States
Almost 3 years using the app
July 22, 2018

Thanks, works great for what I need

Fairytale Polish Body
United States
Almost 3 years using the app
July 9, 2016

Great app, just what I was looking for.

Club Panales
Chile
Almost 3 years using the app
September 26, 2022

I was able to exchange with Nikola on several occasions. Nikola has always responded favorably and quickly to my questions. Very good customer service.

iskn
France
Almost 3 years using the app
May 31, 2020

I installed the basic version of the app and I must say that it works very well, it is very well structured and easy to use, I could give 6 stars for assistance, it is very timely and efficient, it is an app that I recommend

Kid's Company
Italy
Almost 3 years using the app