Reviews (5,943)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.
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I was able to exchange with Nikola on several occasions. Nikola has always responded favorably and quickly to my questions. Very good customer service.
I installed the basic version of the app and I must say that it works very well, it is very well structured and easy to use, I could give 6 stars for assistance, it is very timely and efficient, it is an app that I recommend
I was Using mailchimp. When I noticed that I couldnt used with shopify, they rushed me to use omnisend. In ONE day I was able to do my campaign.
Great App!
Friendly to use and fast.
Thanks to the team behind it.
Alpacaoi.com
I was forced to find a new option after Mailchimp separated from Shopify. I wasn't looking forward to this as I had already spent hours struggling with the mailchimp platform. I'm SO GLAD I switched to Omnisend. The platform is so much more user friendly and I was able to set everything up in just 2 hours! I'm much more confident using Omnisend and will be able to create campaigns quickly without dreading it! The live chat feature is awesome and customer support was prompt and friendly. I would suggest signing up for the tutorial video as that helped me so much. Seriously a game changer! I can't suggest Omnisend enough. Wish there were 10 star ratings because I'd give them 10 stars!
We are thrilled by your review, so happy that you decided to choose Omnisend! We push ourselves to make the tool as user friendly as possible, but at the same time to deliver great results in driving your business sales. We recommend you to add various interactive content blocks to the automation workflows you already set up, like scratch card, gift box, discount code that can help you boost your customer engagement. Our Support Team is here to help you need guidance!
Customer Success Team
Email marketing was easy to use, customer service was professional and responsive, and I was able to resolve the issues I encountered promptly every time.
Thanks to Joy, I had exceptional support and my concern was resolved seamlessly. Fast response time and a pleasure to deal with.
Thanks Joy!
Great so far
Easy email marketing and workflow setting
Very detailed marketing report
Prompt and friendly support team. And Matija is so patient and helps me a lot!
The customer service center is quick and efficient when responding to all questions and concerns and my customer service rep Olesia was so helpful. I would highly recommend.
Easy to use, lots of functionality and customisation. They also have a great support team too that's very helpful!