Reviews (5,943)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

March 8, 2022

Love Omnisend! It's easy to use and makes very pretty emails. It's also cheaper than the other email apps.

Boutique Academia
United States
Almost 3 years using the app
Edited April 12, 2019

I'm using the App for a coule of years now. It's very easy, the customer service is the most helpful and efficient. It's a really great experience

Charlayn Beauty
United States
Almost 3 years using the app
Edited February 25, 2019

Really easy to use to app. Does what you need and more. Staff are super efficient and really quick to help to! Thanks Omnisend.

Ella's Body Shop
United Kingdom
Almost 3 years using the app
December 7, 2019

I really enjoy this app! There's a lot to learn for a beginner but it is well worth it to take the time and use the features to improve your store.

For starters the live view gives insight into what customers are doing on your site right now and I check that out all the time! I love the automation which has helped us improve our conversions a lot!

Indigo's Curve
United States
Almost 3 years using the app
August 24, 2022

Baarath was a lifesaver! I had some confusion with an issue setting up my domain in Omnisend that I was having trouble clearly explaining to other support agents. Baarath understood my issue immediately and helped me resolve it within just a couple of minutes. THANK YOU!

Traveling Vardo
United States
Almost 3 years using the app
March 14, 2023

My go to app when I want to engage my customers and get them to buy! So easy to use and love the automations. And pro tip: integrates perfectly with FB lead ads. thanks to Agustin for helping with that.

Hit Happy Tennis
United States
Almost 3 years using the app
August 8, 2019

We just sent our first campaign, the app is interactive and easy to use, still, we have to see how it performs but for now everything is good. Recommend it.

Wonderforpeople
United States
Almost 3 years using the app
February 2, 2023

I had an issue with my bill and Matija did a great job resolving it and answering my question right away with great customer service.

Madison / Savile
United States
Almost 3 years using the app
July 22, 2018

Thanks, works great for what I need

Fairytale Polish Body
United States
Almost 3 years using the app
July 9, 2016

Great app, just what I was looking for.

Club Panales
Chile
Almost 3 years using the app