Reviews (5,943)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

September 28, 2022

Very useful application! The new e-mail builder is great. Support is always willing to help. Nikola thank you for your patience!

Didier Lab Germany
Lithuania
Almost 3 years using the app
April 3, 2020

Its my first time with an email marketing progam. it was so easy to use, cost effective and beautiful templates!

EdgeWood Farm
Canada
Almost 3 years using the app
March 17, 2017

Great App and great support !
Tereza is amazing ,thank you very much for your help !

Zositech
Hong Kong SAR
Almost 3 years using the app
February 28, 2023

great customer service (shout out to you Augustin), and easy platform to use - we've been using them for a couple of years without issue.

Left Field Kombucha
United Kingdom
Almost 3 years using the app
November 17, 2022

The works amazingly well and has provided our business with countless profitable email Campaigns. Additionally the customer support is first class...I worked with one of their agents named Deniz today...and he was really patient and professional...and completely assisted me in setting up a email automation that I was stuck with. Great App, Great Service, highly recommend!

Raja Homewares
Australia
Almost 3 years using the app
February 21, 2023

Omnisend has been amazing. I was trying to get some forms and automations set up and Salma was so helpful when I had questions today!

Shop Acre Goods
United States
Almost 3 years using the app
July 30, 2016

Just installed very easy setup. Hopefully it works all the reviews are really good.

Thefansshop
United States
Almost 3 years using the app
December 11, 2016

Easy to use and great for streamlining email campaigns , abandoned cart emails etc.

Beardmoney
United States
Almost 3 years using the app
October 5, 2023

easy to use and good pricing, I have learned to build emails and segments. I like this email tool just fine, I have it one both my Shopify stores

CrilaForProstate
United States
Almost 3 years using the app
January 21, 2022

It's a great marketing and re-marketing tool with some really good marketing automation campaigns. Plus support was 5* when I had an issue with a form, was fixed within 30 minutes. Highly recommend Omnisend

Ivy Nook
United Kingdom
Almost 3 years using the app