Reviews (5,989)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

September 25, 2017

A must-have Email Marketing APP!

Xn Gmq824a0kbp8gyuhw1hkv6ahv5ampc
Taiwan
Almost 3 years using the app
July 15, 2018

Very easy to use. Nice experience and solve my problem

Obsoleted Fashion
Hong Kong SAR
Almost 3 years using the app
Edited December 21, 2018

This app is exactly what I need to send email marketing. I am excited to explore landing page options and hope they are as easy to accomplish as newsletters. Our site is - deckandrailsupply.com

Pro Deck & Patio
United States
Almost 3 years using the app
Edited December 31, 2022

Tech support from Matija this morning was spot on! Fast, well written, knowledgeable, and positive, A+!

update - Interaction #2 was with Deniz, also A+!

Solbello
United States
Almost 3 years using the app
October 5, 2023

easy to use and good pricing, I have learned to build emails and segments. I like this email tool just fine, I have it one both my Shopify stores

CrilaForProstate
United States
Almost 3 years using the app
June 28, 2022

Uso questa app per gestire le newsletter del mio e-commerce e l'assistenza è super disponibile a risolvere qualsiasi tipo di problema.
Efficienti, veloci e molto professionali.
Vi consiglio di scaricare l'app.

Caffè Haiti Roma
Italy
Almost 3 years using the app
December 8, 2016

it works for me! very recommended as an email marketing apps for you also.
just try it

Rajapasar
Indonesia
Almost 3 years using the app
September 17, 2020

We dont send much newsletters, but with omnisend, they make it easy and its well explained. 5 stars!

Diabiks
Denmark
Almost 3 years using the app
August 21, 2020

I'm very impressed with omnisend so far. Most of it is really intuitive but when I had a question I reached out to customer support expecting a reply in a few hours. Oskar replied within minutes, and it wasn't the typical 'Hello, we received your message and one of our representatives will get back to you shortly". Nope - it was Oskar asking me to clarify my problem further so can help. This was around 11:00 pm EST. In the morning, I had more questions and he responded again within minutes! He answered all my questions, and helped me get a much better handle of the software. I'm excited to see everything else Omnisend has to offer. I'm really impressed so far!

InstaGone Consumer Products
United States
Almost 3 years using the app
March 8, 2022

I stumbled upon a few issue to set up the form and also certain technical issue that cause the form to look off, but upon the writing in to the support, they walked me through on the setup and when I had issue with the formatting, the support team, in this case the Bassma, has been very supportive in resolving the issue. Happy to be their customer knowing the support there to help resolving all the issues.

Dutch Colony Coffee Co.
Singapore
Almost 3 years using the app