Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.

March 2, 2018

We appreciate how easy it is to get our email service up running on our store. As a small business starting up being able to set up on a FREE service and upgrade when we have viable sales and customers to premium shows Omnisend is a first choice for those looking for a fair and honest company, as well as providing a top notch email service.

Asiancoastline
Canada
Over 2 years using the app
May 17, 2019

This is a great app! Super easy to use and just sent my first campaign with it... we'll see how it goes. Would definitely recommend!

Esoteric Aroma
United States
Over 2 years using the app
Edited June 15, 2023

everything runs smoothly. perfect and super fast customer service too. I would 1000% recommend this email app. deniz was incredibly helpful!!!!!!!

Mama Luna
Netherlands
Over 2 years using the app
January 11, 2022

The customer service is why I’m signing up. Josh made it simple and easy for me to understand and now I am on my way to automated marketing through email and SMS. I look forward to seeing the results and ROI.

The Tie Dye Company
United States
Over 2 years using the app
May 12, 2017

Remarkably easy to use, as well as customize. Great alternative to MailChimp who give no support to free users. In fact I think Soundest is better than MailChimp with it's easier to use interface.

Gorilla Wear Sa
South Africa
Over 2 years using the app
March 26, 2019

I just signed up with Omnisend after deciding to cancel Mailchimp due to the changes with Shopify. Omnisend is very user friendly and I found it easier to use and more dynamic than MailChimp. I am very happy with the switch.

The Fabric Fairy
United States
Over 2 years using the app
March 18, 2019

I used this app for email marketing. It s the best. Highly recommend to anyone who owns an ecommerce site

BUniverse store
United Kingdom
Over 2 years using the app
February 23, 2022

Just set up Omnisend and we are so happy! Josh helped us get everything set up and was amazing. Very please with how easy it is to send out customized campaigns. :)

work in progress
United States
Over 2 years using the app
May 25, 2019

Seamless integration with Shopify. So far have had a great experience. The platform seemed easier to use than MailChimp and I think they e-mails looked better overall.

Collectiv Co.
United States
Over 2 years using the app
March 1, 2021

Soooo much better than Mailchimp! I love their metrics and real-time updates of whose watching your store. Great product.

CASS Fitness
United States
Over 2 years using the app