Reviews (5,987)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.
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It's affordable to small businesses, nice templates, great workflows much better than Klaviyo all round easier to use and better customer service.
Good app. Very functional.
The only reason for a four star review is a past encounter with a customer service representative named Veronika. Veronika was rude despite my 2 years of loyalty with Omnisend. Veronika treated me, a loyal customer, like crap and randomly decided to raise my prices by 250%. I strongly recommend using Omnisend however do your best to avoid talking to Veronika. If she messages you, do not respond.
UPDATE: Veronika is no longer working at Omnisend and therefore I have no complaints against this company. Veronika was a truly odious character however Omnisend fixed this problem.
Really like the lay out of this app and it's so easy to use. Great email templates, pop ups and automations and so easy to custom them to suit . Customer support was really great too ( thank you Luiz ) and cleared up all my queries and mis-understandings.
I've only just signed up and installed but Omnisend seems very clean, efficient & intuitive. So far, good!
Very helpful, friendly, and quick customer service! I am pleased and I can only recommend it! Great experience!
awesome customer service awesome customer service awesome customer service awesome customer service
Great service. Only had one issue in about 3 years of using them and it was dealt with very fast and efficiently by Katherine who was happy to go out of her way to help
5 Stars to Maria for helping with my safe sending limit!
Ran into some issues that were easily resolved with Joys help! A quick and friendly support chat that got me back up and running in no time. Thanks Joy! 10/10
I just switched to Omnisend from MailChimp. It was very easy to integrate with my store and to migrate over my contact list. I was also pleased with the ease of creating a campaign. The finished product looked very professional and directed traffic to specific products on my store very easily. So far I like the app.