Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

August 20, 2017

I have been using eCommerce Email Marketing by Soundest for about an hour, and I could not be more satisfied. The developer of this app is a smart person and clearly paid close attention to every detail.

Thank you and we are LOVING this app!

Paint Tastic By Ellie
Canada
Over 2 years using the app
January 20, 2023

The business I work for currently uses Omnisend and these folks are AMAZING! Can't express how thankful for the resources and the quality support we continue to receive. I recently had the pleasure of being assisted by SALMA, who was able to quickly and efficiently troubleshoot some minor issues I was coming across when creating automated emails & forms. My questions were kind of not the greatest because I honestly didn't know how to explain my problems at first BUT she was very kind and patient. I look forward to working with these folks if they are in any way providing me with the service Salma had! :)

Kahuku Farms
United States
Over 2 years using the app
November 3, 2014

Highly recommend Soundest. It's easy and effective with great design tools and reports so you can really see who's listening out there.

OneDTQ
United States
Over 2 years using the app
March 10, 2023

The best app that we have on our store. I"m so glad that I switched our email provider to omnisend. Being a small business owner is already stressful enough with trying to learn how to use the many different apps on shopify. Anytime I have a technical problem or can't figure something out they respond fast and always help me come up with solution. I appreciate the templates they offer as all I have to do is plug in my info. It literally takes me less than 15 minutes to send an email campaign. We're looking forward to a long term use with this email service provider as we grow our email list.

AMBISHES DIVA
United States
Over 2 years using the app
May 16, 2018

Just sent my first email marketing campaign. Was pleased with how easy and clean the tool was. Hopefully it continues to work well even after the free trial expires.

Lamasini
United States
Over 2 years using the app
June 19, 2016

we like the app very much ..vic from mildredandiolasboutique.com

Mildred And Iolas Boutique
United States
Over 2 years using the app
July 23, 2018

Very good app for email marketing

Gravity Grip Gear Ru
Russia
Over 2 years using the app
February 3, 2020

I use this app for all my email marketing. Super easy to import contacts from Mailchimp. I've set up a couple automations, and I just set up my first campaign. I like that it's so easy to add featured products into marketing emails. I've also contacted customer service a couple times, and they have helped me out as well. Superb!

Nothing but Class
United States
Over 2 years using the app
August 10, 2016

This app makes creating newsletters so easy! Highly recommend it!

Rumor Apparel
United States
Over 2 years using the app
August 20, 2014

Fantastic app - when you sell to customers they give you your email address; why not use it?

Great customer service, too - I switched from Tictail to Shopify a few months after launch and they migrated my email database from Tictail to Shopify, so I could have one comprehensive database of all customer emails.

beardbase.co.uk
United Kingdom
Over 2 years using the app