Reviews (5,943)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

March 10, 2023

The best app that we have on our store. I"m so glad that I switched our email provider to omnisend. Being a small business owner is already stressful enough with trying to learn how to use the many different apps on shopify. Anytime I have a technical problem or can't figure something out they respond fast and always help me come up with solution. I appreciate the templates they offer as all I have to do is plug in my info. It literally takes me less than 15 minutes to send an email campaign. We're looking forward to a long term use with this email service provider as we grow our email list.

AMBISHES DIVA
United States
Over 2 years using the app
May 16, 2018

Just sent my first email marketing campaign. Was pleased with how easy and clean the tool was. Hopefully it continues to work well even after the free trial expires.

Lamasini
United States
Over 2 years using the app
June 19, 2016

we like the app very much ..vic from mildredandiolasboutique.com

Mildred And Iolas Boutique
United States
Over 2 years using the app
July 23, 2018

Very good app for email marketing

Gravity Grip Gear Ru
Russia
Over 2 years using the app
February 3, 2020

I use this app for all my email marketing. Super easy to import contacts from Mailchimp. I've set up a couple automations, and I just set up my first campaign. I like that it's so easy to add featured products into marketing emails. I've also contacted customer service a couple times, and they have helped me out as well. Superb!

Nothing but Class
United States
Over 2 years using the app
August 10, 2016

This app makes creating newsletters so easy! Highly recommend it!

Rumor Apparel
United States
Over 2 years using the app
August 20, 2014

Fantastic app - when you sell to customers they give you your email address; why not use it?

Great customer service, too - I switched from Tictail to Shopify a few months after launch and they migrated my email database from Tictail to Shopify, so I could have one comprehensive database of all customer emails.

beardbase.co.uk
United Kingdom
Over 2 years using the app
May 30, 2018

Amazing, clear app! 100% recommend!

The New Movement Official
Netherlands
Over 2 years using the app
June 18, 2018

This is exactly what we needed to send our customers emails 3 days after the order confirmation notification. We carry handmade products and processing time may vary. Very easy to use and extremely effective. I just hope to see the mobile version soon.

Swimsuit 01 Dropshipmarket
United States
Over 2 years using the app
December 6, 2019

Just launched my first email campaign. Very easy to use and you can customize everything in your email.

SporttiStore
Finland
Over 2 years using the app