Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.

January 15, 2016

Incredible customer service!!! I was having an issue and had it resolved in a matter of 15 minutes. Live chat is exactly what is should be! Thanks Soundest

Redfoxbluemagic
United States
About 2 years using the app
October 14, 2022

Great app and great support (especially @Yulia).
Would like to see more designs and graphics content though.

Zero Waste Co
Australia
About 2 years using the app
April 1, 2021

SO thankful for Omnisend. I'm new to email marketing, but their platform is very easy to use and quick to learn. The features give you great control over visuals and content, which helps us keep everything visually aligned with the brand's Shopify store with very little effort.

VIVIQ Skin Health
United States
About 2 years using the app
June 6, 2022

Have been using Omnisend as our email marketing platform for about a year...switched from MailChimp. Omnisend's software has been easy to use and their Customer service is excellent! They are pretty quick answering any questions we've has so far. So far, so good!

The Jerky Hut online
United States
About 2 years using the app
January 25, 2018

Amazing app! Almost an all in one solution to email marketing and capture.

Cbdovernight
United States
About 2 years using the app
October 25, 2014

Very easy to use app! I can create great emails for my subscribers in a very short time and I love that I can track it's progress by seeing how many people have opened it! Recommended.

ImagiDo!
United Kingdom
About 2 years using the app
Edited June 27, 2020

This app makes me happy! So easy to set up and very nice features that make if possible for your email marketing to live on its on to an extent. Nice welcome emails with personal discount codes etc. Love it!

Ofinie
Netherlands
About 2 years using the app
April 2, 2022

Today I came with a lot of questions:) but Yuliia was very friendly and had a great knowledge so really earned the five stars

Lifters Wear
Germany
About 2 years using the app
July 9, 2022

Great app. Very helpful and supportive for any question and need. Really recommend !! Nikola Champion !!

Eladan collection
Israel
About 2 years using the app
Edited November 26, 2018

This was my first time sending marketing to our existing subscribed customers. I was able to create a Cyber Monday promotion and use Omnisend to send the marketing materials to our customers. Because it is linked to my Shopify information, it was quite seamless. Very happy with my experience so far.

Maverick Motorsports
United States
About 2 years using the app