Reviews (5,990)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

September 19, 2022

very helpful assistance with subscribers vs. contacts questions! thank you we appreciate the 24 hour assistance from Omnisend.

Dem Two Hands
United States
About 2 years using the app
August 10, 2023

Very nice app, complete and easy to understand. Customer service is amazing, patient and understanding. Special mention to Andrés who provided incredible advices and solutions.

Didier Lab NL
France
About 2 years using the app
March 30, 2018

Easy to use. Great app. Downloaded and completed our first campaign and pop up email banner quickly

Grind 4 Glory
United Kingdom
About 2 years using the app
July 15, 2019

I'm still in my trial period with Omnisend but it seems really good and the support chat is very quick and helpful.

Londonland Designs
United Kingdom
About 2 years using the app
November 13, 2019

I couldn't install the code to integrate my Shopify newsletter and Omnisend, I contacted support and they did it for us that morning. Great support, really fast.

Easy KETO
Canada
About 2 years using the app
November 30, 2022

A littble bit expensive,but their service is great,i think i will keep this app on my store to run our email campaigns.

PIGGOODS
China
About 2 years using the app
August 18, 2023

Omnisend customer support is very attentive and quick! I needed help to replace my existing store with a new one. Baarath was very patient and kind and was able to help me with zero issues. :)

Zaoli Beauty
United States
About 2 years using the app
November 7, 2022

User friendly! And great customer service. Kristina was super helpful in helping me figure out automation!

Blue Sky Ventures
United States
About 2 years using the app
May 5, 2020

The better and powerful Email and contact manager App. Easy to use, very stable, a lot of features and make my stores to improve the conversion rate.

TSDC Webstore
Costa Rica
About 2 years using the app
May 8, 2022

It's easy to use Omnisend to create an email. It help my business soooo much. I will recommend to others

LuckyBop
China
About 2 years using the app