Reviews (5,896)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its comprehensive free plan that includes essential email marketing features, leading to improved customer engagement and increased revenue. It is praised for its user-friendly interface and seamless integration with Shopify, making it accessible for beginners. Key features include customizable templates and email automation, along with educational resources to enhance marketing efforts. The app's performance is reliable, with minimal issues reported. Customer support is highlighted as exceptional, with staff members like Baarath, Saleh, and Dilara noted for their responsive and helpful service, including detailed instructions and video tutorials.
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I have always received great customer service from this app. Nickola was super helpful with my last question and provided timely responses.
We've been working with Omnisend for a couple of years now. The app is fairly intuitive and easy to set up automation and campaigns. Any time we have had questions or issues the response from the team has been prompt and thorough...they have either sorted any issue or explained how we can accomplish whatever it is we are asking.
Hi there. Thank you so much for the fantastic review and for sharing this feedback.
We are so happy to hear that Omnisend is benefiting your business and that you loved your experience with our Support team. Please feel free to reach out anytime - we’re here if you need anything. Thanks again! Justin
Omnisend has been fantastic for helping me grow my business, we are still only a small business in the grand scheme of things but every time we send out an email we bring in revenue and omnisend has great analytics to track those sales. They also make it easy to bring in contacts from other sources such as mail chimp which is where we do lead generation. i would 100% recommend this app.
Great program to use, absolutely pays for itself every month in sales it drives and time it saves me! :) #omnisend #julesenchantinggifts JulesEnchantingGifts.com
support team was really quick in solving the problem.their response was in less than 5 mins. Thank you yuliia!!
Just sent out my frist email campaign. It was really easy and looked great. I love that this is a free app!
so far so good.. very easy to use and great tool for autoresponder
Olesia was very helpful, responded to e-mails promptly and answered my questions clearly. Thank you.
Love omnisend- I thought I just wanted an app for email marketing but I've started trying some other features with great success. So easy to use and support is great. Couldn't figure out how to set up a 'sign up' form this morning and support stayed and talked me through it right away.
Just started using the app and I have to say it's sleek and simple. Definitely an improvement over MailChimp which I was using before. I appreciate the free option and there are a few things I have to iron out, but so far it's a fantastic free email marketing tool.