Reviews (5,990)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

December 8, 2014

I was skeptical at first that this email marketing integration with Shopify was actually easy and simple since I tried other apps in the past only to find out it was super complicated to make small changes. I am a demanding and impatient user and was positively surprised as how easy and good looking my email template came out in no time. Optimized for mobile and just easy to use. I strongly recommend you give it a try!

Maravedis - Rethink
United States
About 2 years using the app
October 17, 2018

I finally decided to try Omnisend for my email marketing after a year using one of the other REALLY big ones out there. Importing a file of my 2000 contacts was a piece of cake. The Omnisend templates and content editor were quite a bit simpler to use and the result...way more professional looking. Experiment over! I'm going with Omnisend.

Great Yarns
United States
About 2 years using the app
Edited May 25, 2020

Great app and good customer support, I had some issue at start but they sorted the issue very quickly.

Vapeslough
United Kingdom
About 2 years using the app
Omnisend replied May 22, 2020

Hey, your account is active and running smoothly. Temporary pauses can happen when the store is not fully integrated, or if the campaign contains external links not leading to your store. Don't worry, our support representative is reaching out with recommendations to prevent this from happening in the future.

March 29, 2019

I just used Omnisend for the first time and it was the easiest process! I sent a test to me and some of my friends before sending to suscribers, which was really nice, to get feed back before I sent it out.

Minibowsandtoes
United States
About 2 years using the app
October 7, 2022

I have always received great customer service from this app. Nickola was super helpful with my last question and provided timely responses.

Farming Up Fabulous
United States
About 2 years using the app
December 10, 2021

We've been working with Omnisend for a couple of years now. The app is fairly intuitive and easy to set up automation and campaigns. Any time we have had questions or issues the response from the team has been prompt and thorough...they have either sorted any issue or explained how we can accomplish whatever it is we are asking.

Kine Industries LLC
United States
About 2 years using the app
Omnisend replied December 17, 2021

Hi there. Thank you so much for the fantastic review and for sharing this feedback.

We are so happy to hear that Omnisend is benefiting your business and that you loved your experience with our Support team. Please feel free to reach out anytime - we’re here if you need anything. Thanks again! Justin

June 14, 2021

Omnisend has been fantastic for helping me grow my business, we are still only a small business in the grand scheme of things but every time we send out an email we bring in revenue and omnisend has great analytics to track those sales. They also make it easy to bring in contacts from other sources such as mail chimp which is where we do lead generation. i would 100% recommend this app.

Bonsai-En
Australia
About 2 years using the app
March 26, 2018

Great program to use, absolutely pays for itself every month in sales it drives and time it saves me! :) #omnisend #julesenchantinggifts JulesEnchantingGifts.com

Jules Enchanting Gifts 22
United States
About 2 years using the app
March 8, 2023

support team was really quick in solving the problem.their response was in less than 5 mins. Thank you yuliia!!

MOONCASTLE公式オンラインストア
Japan
About 2 years using the app
November 22, 2018

Just sent out my frist email campaign. It was really easy and looked great. I love that this is a free app!

Filigree Fern
United States
About 2 years using the app