Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

October 25, 2022

Olesia is a rockstar, thanks for all your support in getting me up and running with using Omnisend for my store!

Flowstate
South Africa
Over 1 year using the app
April 8, 2022

Simple UI & UX. Amazing team, supports you 24/7. Goof thing is they are working & improving things in Omnisend. Hopefully they will take it to new heights.

Audrey Jewels™
Pakistan
Over 1 year using the app
March 15, 2023

Salma was helpful, fun and on point! I had two questions that got resolved quickly and easily. Appreciate the stellar service and communication.

Birch Babe
Canada
Over 1 year using the app
October 19, 2016

Very simple to set up, emails are a breeze to compose, adding all my clients was automated and then to add others not on the list was also very easy. Overall a very good product.

Azongal
United States
Over 1 year using the app
January 27, 2021

Easy to set up welcome emails and email marketing, the 24/7 support is great & they get back to you really quickly which is great when you are trying to get something done!

Sublime Clouds
United Kingdom
Over 1 year using the app
October 14, 2021

Great app and have been using it for almost 2 years. Needed some help to get certain forms to work with my website but overall no complains so far.

arnobernard-co.za
South Africa
Over 1 year using the app
January 15, 2023

Thank you Kamilia for your help!
Thank you for the help full links!
Thank you for solving the problem!

Izzabel
Netherlands
Over 1 year using the app
May 2, 2022

Good product, even better customer service (which was welcome after moving from MC). Syncing customer lists to PPC providers is amazing functionality also.

Bowy Made
Australia
Over 1 year using the app
June 24, 2019

So far so good. I used it for email campaigns, seems pretty helpful. The support team is very responsive!

Yeelight Australia
Australia
Over 1 year using the app
November 10, 2022

Support today provided Luiz was great, was able to solve my problem very quickly and efficiently. Highly recommend

Tedify Household Store
United Kingdom
Over 1 year using the app