Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

November 15, 2017

Fantastic app! They offer great support to help startups grow, as well as a great paid version for more established companies.

Obaja
Brazil
Over 1 year using the app
November 29, 2022

Olesia helped me connect my Shopify store to Omnisend and thanks to her support everything went smoothly. Really recommend Omnisend customer support!

Bestbefore.it
Italy
Over 1 year using the app
July 22, 2015

Really nicely designed, easy to use, and generates a quality product. Good job!

Mhome
United States
Over 1 year using the app
June 13, 2023

The customer service is great. Karine was quick and helpful. I haven’t really used the platform yet. But I’m looking forward to seeing all its capabilities.

Dorothy's Pearl
United States
Over 1 year using the app
January 23, 2020

This is my first website and Omnisend walked me through all the steps - I am very impressed and grateful I found it!

Canadian Sub Blanks
Canada
Over 1 year using the app
January 4, 2020

Super friendly to use. I like the simple templates and im super impressed how easy it was to import contacts. It was a breeze compared to my experience with mailchimp which I switched from when they split with shopify.

Elderberry Grove
Canada
Over 1 year using the app
July 12, 2018

Great App. Professional looking templates and ease of use surely will help with customer relations and drive new sales.

Lylysotre
Vietnam
Over 1 year using the app
February 19, 2018

Grate tool. good integration with shopify

Unik Mc Designs
United States
Over 1 year using the app
June 28, 2018

Fantastic experience. Easy to use and effective.

Delight Zilla
United States
Over 1 year using the app
March 28, 2023

So easy to deal with if you are confused or need help. Karine helped me to change the domain DNS settings which can be complicated. It was quick and easy with the help!

Yan Neo London
United Kingdom
Over 1 year using the app