Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

February 10, 2024

It is very easy to work with, lots of functions, amazing fast customer support, and their free package gives lots of value <3

Flow Arts Shop
France
Over 1 year using the app
June 19, 2018

Just start trying it, I think it's good

Bella Sports
China
Over 1 year using the app
March 20, 2024

Beran was super helpful with the problem I had and the automations part is awesome!

MAB Lash
United States
11 months using the app
January 11, 2016

Simple interface and impressive support team - love having live chat with an almost immediate response!!

Americannautical
United States
Over 1 year using the app
March 12, 2018

What an app! great place to build relationships with existing customer and grow sales by sending emails to them!

Unique Century
United States
Over 1 year using the app
December 5, 2022

Five stars for Omnisend support -- Luiz was quickly responsive (even though it was before 9am EST), and had an easy solution for me, including screenshots. The fix was made to our automated form within minutes.

The Cashmere Goat
United States
Over 1 year using the app
May 17, 2020

just recently downloaded the app. So far love it i just got the best costumer service from Oskar. Fast communication. 100% recomend them. If I keep loving it I'm download it in my 2 other stores. give it a try.

Canine's World
United States
Over 1 year using the app
February 15, 2019

Super user friendly and makes great, professional-looking emails. Templates are easy to manipulate into the ideal format for your business.

Hex Girl
United States
Over 1 year using the app
August 22, 2022

This is a great, solid email marketing app. Their email builders are easy to use, and have pre-set layouts so you don't have to worry about designing and spending time making emails look professional. They are constantly improving, very communicative team and love their pop up forms (led to many conversions on my site)!

hindibyreena
United States
Over 1 year using the app
June 24, 2022

New to using the app but so far so good. Had a bit of issue setting up the email automation as I couldn’t see the option to delete some section so I contact support and Sanya was able to help by even introducing me to Loom, an app that helps share screen and she showed me how to go about deleting the section which was there already but couldn’t see it on my screen.
Service is great
Thanks!

Global Cart
United Kingdom
Over 1 year using the app