Reviews (6,017)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.
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I recently started using Omnisend and find it outstanding. At first, I thought it was just an email service but my use continues to expand. I have now set up automated campaigns, abandoned cart campaigns, pop-ups and forms. I have reached out for support on two occasions and have gotten in touch with real human beings who helped solve my problem. Most recently, Salma helped me navigate a new service I was trying to set up and was friendly and easy to work with. I'm really impressed and recommend them without hesitation.
Fantastically easy to use and I LOVE the idea of scratchcards!!! It is an excellent app and can generate so much revinue for you.
I just send an email campaign out. It went smooth and easy. This was a test to see how it all works. We will see what the results will produce.
Great app and fantastic customer service! We had to send a update about Covid measures in our clinics, which triggered an error in the Omnisend system (they have a list of trigger words in their system to adhere to certain email system standards). Anyway, I contacted support and they reviewed my recent campaign and reverted my account to the normal state. Thank you so much again Omnisend for the speedy help!
Salma is great. She worked through a small but important issue for me. She troubleshooted multiple things until the root cause was found and fixed. Thanks Salma -- you're awesome.
I cannot say enough good things about this app. I did a test run on the app with only 12 of my contacts, which resulted in a sale! I will be upgrading to the premium plan. Worth every penny!
Great customer service, really easy to use platform and adapts perfectly for our needs. We've been using omnisend for the last 3 years and everytime it gets better and better, the new email builder is great, you can build emails so much faster!
I used this app for the first time and I really like how easy it is to use and link product pages to it. I'm no expert, but it has everything you need to start in the free version.
Great customer service!
Olesia gave excellent help with my issue. She escalated the case; and followed up within a short timeframe. Thank you! :)
Well they are awesome