Reviews (5,944)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

February 4, 2021

I had a minor issue integrating an inline signup form into my store template, and their response was quick and extremely helpful. I would highly recommend Omnisend!

Ocean Hound
United States
Over 1 year using the app
September 21, 2022

What I appreciate most is the feeling that I'm working with a provider that tries to improve constantly. We work with Shopify and we have seen a lot of improvements of their "tool" for merchants like us. We pay for a service that it is alive and updated . And I'm perceiving something similar is happening with Omnisend, and I love that. Thank you!

Holistik Bloom
Spain
Over 1 year using the app
Omnisend replied September 23, 2022

Hello there! Thanks for the high praise! The team is hard at work improving the platform, and we hope you'll like it even more in the future! Keep doing what you're best at - bringing something extraordinary to your customers. Omnisend will help you do it as effortlessly as ever!

December 30, 2018

Really nice app. Easy to handle. The workflow's are the best feauture in this app. you can create and customize you own workflows and forms. I really recommend this app.

Blechschilderhaus
Switzerland
Over 1 year using the app
July 26, 2022

We use Omnisend in our Shopify store. I've needed to contact customer service several times. Not due to Omnisend problems, but just because I'm not familiar with it and needed a little extra help. They've been great! This last time the customer service rep, Baarath, created a video showing me how to do exactly what I needed to do. You couldn't ask for more. Thanks Omnisend Customer Service!

TCVM Pet Supply
United States
Over 1 year using the app
March 13, 2018

Love how easy this is to use, very smooth and simple. Cant wait to use this more!!

Little Bean Threads
Canada
Over 1 year using the app
Edited March 22, 2017

All-In-One app! I've been looking for this kind of app. Instead of having multiple apps dealing with everything from pop-ups, receipts, subscriptions, newsletters to e-mail marketing in general, all you need is this app. Love it!

Bombersnhoodies
Denmark
Over 1 year using the app
September 23, 2022

We used to use MailChimp before Omnisend, and this one has been much easier to use than the former! Not only is it extremely intuitive (which is great because we're not very tech-savvy), but the UI for putting together emails is SMOOTH. Also, their support is fantastic. Thank you Deniz for helping us with automations ;D

Mascot Mix
Japan
Over 1 year using the app
July 3, 2014

Fantastic app! My first campaign achieved 3 sales! As a newly established clothing reseller in a competitive market i know this will work wonders for my revenue. Now i will definitely be hooked sending regular newsletters.

Makes MailChimp look like a dinosaur, seamless and easy to use! Thumbs up guys Great App.

Raw Urban Apparel
United Kingdom
Over 1 year using the app
August 10, 2022

Application parfaite pour tout le marketing email. Il y a beaucoup de possibilité en ce qui est des emails, des flows, des listes, des options et plus. L'éditeur de courriel est rapide et facile. Le support est également très présent et compétant.

Sense Lost Apparel
Canada
Over 1 year using the app
January 26, 2023

I am so pleased with the email design layouts, and most importantly - the customer service. The app has helped me generate sales using their automated emails. It's really amazing and worth the try for any business.

ModelShop Store
United States
Over 1 year using the app