Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

February 12, 2022

SO far so good... a few hours to figure things out. Some trial and error plus several chat conversations later and I'm super grateful for how the email came out. Looking forward to learning and building with omnisend. Thank you.

TRECAPA
United States
Over 1 year using the app
May 22, 2018

Awesome tool! It is easy to use, but gives you the opportunity to really customize high-quality campaigns.

B True To You
United States
Over 1 year using the app
August 30, 2022

Such a user friendly builder! I have used both the old and the new builder and have found both to be a delight to work with. I have only had one issue before and it was sorted very quickly after chatting with Nikola.

HCS Home and Catering Suppliers
South Africa
Over 1 year using the app
July 12, 2020

Great tool, super efficient in both English and French that I'm using.
User-friendly, super easy to install and customize.
The customer support is amazing
I recommend this tool to all my clients

Coucibas
France
Over 1 year using the app
May 31, 2017

best app! Easy to use and good recommandation!

Love Beyond Lingerie
Canada
Over 1 year using the app
September 20, 2021

I used this app to help me do newsletters for my customers! I love how east to us it is! Give it a try!

Bellbees
Canada
Over 1 year using the app
Edited February 21, 2020

So far it's great, easy to use, intuitive and creates great looking emails. I would definitely recommend trying it. Especially if you're annoyed at the constant price increases of Mailchimp, like we were

RH Swimwear
Australia
Over 1 year using the app
July 3, 2020

I am new to all of this and Omnisend has been EASY to learn and manage. So far, I have watched 3 videos from Omnisend about setting things up with workflow and sending out newsletters. I am excited to continue using this app and see it help me help my business.

Auntie's Magical Diaper Cakes & More LLC
United States
Over 1 year using the app
November 22, 2018

I am so glad to find this app. It's very helpful. only two hours set up and run all the email marketing for my online shop. I am so happy right now and recommence to anyone who want to get into marketing campaign.

CuttieKat
Australia
Over 1 year using the app
April 5, 2019

I love this solution, as a small business, we get to pay only for what we need and not alot of other stuff! And designs looks great!

FrankRusthan
Norway
Over 1 year using the app