Reviews (6,016)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

February 5, 2022

Omnisend is the best email marketing + pop-up creator in the Shopify App Store. It has much more editing/customization features than most.

eche
United States
Over 1 year using the app
January 1, 2022

EASY TO USE ON MY FIRST EMAIL CAMPAIGN, HOPEFULLY MY SHOPIFY STORE WILL BE SYNCED IN ON THE NEXT ONE

Allgrilledupbbq
United States
Over 1 year using the app
May 25, 2016

Love this app. makes email marketing easy and my newsletters come out fabulous. Thanks.

Yourturnkeystore 101
United States
Over 1 year using the app
May 24, 2016

Very good tool! The best one i found in interaction with shopify!

Keratinbeauty
United States
Over 1 year using the app
February 23, 2019

We started getting new subscribers for our email list and no plan for what to do with them. Within an hour I had set up a welcome email campaign, automated it to send to new subscribers, and sent it to our existing subscribers as well. Easy to create nice looking emails and even easier to automate them.

Cinema Jewelry
United States
Over 1 year using the app
March 14, 2022

This is a good app, it is fairly easy to understand if you spend some time watching the videos and the app is fairly intuitive. The only objection I have is that the email does not come directly from my business, instead the customer will see our business name + the omnisenddiv.com and gmail categorizes at as "spoofed email."

ultraZwell
United States
Over 1 year using the app
Omnisend replied March 21, 2022

Greetings and many thanks for your review!

We have a feature called custom domains that will allow you to configure the sender domain for your store.
Please keep in mind that omnitestdlv.com is your current test sender domain, and it is not used for campaigns or automations.

Our customer service representative has already contacted you with additional information regarding this matter.

Have a fantastic day!

July 17, 2016

Love all the features of this app. Looking forward to growing my business with Soundest.

Hold It Flowers
United States
Over 1 year using the app
February 14, 2019

Pretty much has everything you need to have the best customer engagement. Omnisend helped me with my abandoned carts, email campaigns, SMS campaigns etc. Works like a charm, a must have!

Trendmart
India
Over 1 year using the app
May 27, 2018

i would use this on all my web sites

Buckaroo Shoping Center
United States
Over 1 year using the app
June 9, 2023

Love Omnisend! Its user-friendly interface and powerful features allow for personalized campaigns that resonate with customers. The automation capabilities and captivating templates are so easy to setup and have boosted our conversions significantly. Streamlined workflow and insightful analytics make it a must-have. Highly recommended!

Saulė
United States
Over 1 year using the app