Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

November 12, 2022

This app is really easy to use and customer service is there whenever you need them. Nikola was super helpful and friendly. I definitely recommend if you're new to email marketing.

Kettle Ku
United States
About 1 year using the app
May 31, 2019

The app is good and as complex as you need it to be. Great customer support to help you through difficult moments.

Jet Mexico
Mexico
About 1 year using the app
August 31, 2018

The name Omnisend is perfect for this app! It does everything I want it to with ease and I'm happy to switch over from using other email marketing apps.

1. Email capturing
2. Thank You follow-up
3. Campaigns
4. Cart Recovery
5. And Yes, Automation!

Diammonte
Canada
About 1 year using the app
July 17, 2018

great app and easy to use. Can't wait to migrate over and go live with it.

Metrojewelry
United States
About 1 year using the app
June 19, 2020

Oskar from Omnisend was superb! I was able to get my questions answered and back on the road to email and automation heaven! Thank you!

Glam Life Notebooks
United States
About 1 year using the app
March 3, 2022

It is easy to use and it also help us reach more customers and boost the sales. BTW, the help center always helps us solve the problem patiently and efficiently. Thank you so much!

SILVERWIND
China
About 1 year using the app
October 12, 2021

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AllTheThingsUNeed97
Indonesia
About 1 year using the app
May 11, 2023

Great app and great customer support! Highly recommended! Support is available whenever I have questions and help solve my issues fast!

Future Soundwave
United States
About 1 year using the app
January 20, 2023

I love using Omnisend as it makes it easy to manage my subscriber and get a good email marketing flow. Their recent updates have really elevate the value of this company, it's now even more user friendly and makes designing and sending emails a breeze. If you need help, there is always someone available to message you back, and I have to say that Baarath with Omnisend is a phenominal representative. He helped me check my automations and really explained how a particular set I had worked, what was needed and what steps were unnecessary. That is exactly the kind of help I look for if I ever contact customer service. Clear and detailed answers to the questions I ask. Thank you Baarath, you are an asset to you team and company. Omnisend, hire more people like him please.

Coyalz Haircare
United States
About 1 year using the app
July 30, 2021

I love this app. I could automate a lot of emails and do campaigns very easy. I really recommend this app

Urbe Café
Brazil
About 1 year using the app