Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.

May 3, 2022

Baarath was able to help me in setting up my abandoned cart automation on Omnisend. The knowledge-based articles are quite helpful as well :)

Family1st GPS
United States
12 months using the app
Edited March 30, 2020

I just sent out my first email campaign and it was super easy! The email looks fantastic and it was so easy to plug in my products.

Be Blessed Skincare
United States
12 months using the app
March 30, 2020

Very good app, it has all the capabilities needed for email marketing and was most useful and easy to use. Recommended.

Big 4 Wall Street
Greece
12 months using the app
January 30, 2022

This app made it extremely easy to send my first email campaign! The templates and fun designs were an added bonus.

Tyler Rochelle Art
United States
12 months using the app
August 30, 2017

Loved using this App. Makes creating email campaigns easy and with their in-built e-commerce email series, sending reminder emails is just a piece of cake.

Ezycook In
India
12 months using the app
January 18, 2022

Added this to my shopify store for a more robust email app. Omnisend walked me through set up perfectly and they've been with me all the way for a year now. Excellent support and customer service from their team! Chat available pretty quickly and I've felt like they were a part of my company!

William Gunn Wines
United States
12 months using the app
Edited June 11, 2020

I truly love this app! It has so many fun features you can do. I absolutely love that I can control all my automation's in one place.

Pop Bag USA
United States
12 months using the app
February 11, 2016

Fast and friendly support, and features that would normally cost hundreds from other providers!
I don't really have a need to use Mailchimp anymore, as these features pretty much replace and surpass whatever I was previously using there.

Adding products to mailouts is amazing.
A complete must for anyone thinking about putting out quality welcome e-mails and abandoned cart e-mails. The default shopify ones don't even compare with this.

Catwalkrugs
Australia
12 months using the app
November 20, 2019

Intuitive, simple and easy to use. Takes a little bit of thought in terms of automation and journeys - but I can see how we will use it in the future.

Junior Bambinos
United Kingdom
12 months using the app
April 18, 2019

We have been using Mailchimp for 4 years but had to change so after looking at all the options Omnisend looked to be the best for our business. Once I got inside and built my first newsletter, wow, much better platform than Mailchimp for creating newsletters and the additional features for basically the same money we were paying Mailchimp sold me. Our open rate was higher on the first day, not sure why but I will take it, and I am waiting to see how the automatic re-send to those that didn't open the first will work but it has to net us something. That feature alone sold me but there is so much more to be happy about. Thank you Omnisend.

Blessed Bodywear
United States
11 months using the app
Omnisend replied April 23, 2019

So pleased to hear you enjoy using Omnisend! To welcome MailChimp customers we have created a resources hub, check it out for information about upcoming features, register for the success webinars and more!
https://www.omnisend.com/customers/?t=mailchimp