Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

Edited June 13, 2020

Amazing company!! Email marketing priced right! Great support, great templates & tools, VapeTins LOVES Omnisend!

VapeTins
United States
About 1 year using the app
January 4, 2023

Omnisend is best, it can use very convenient. Customer service is very patient and nice. Can help me solve a lot of problems。Highly recommended for everyone to try。

familyswimsuit
China
About 1 year using the app
May 6, 2020

I started the free trial and I met a team of very supportive people who strives to do the best for its potential customers. I am really happy with the app and I am really looking forward to implement more of the available features.

www.suplimenteyamamoto.ro
Romania
About 1 year using the app
November 23, 2022

With friendly and knowledgeable customer service, they were able to solve any problem I came up with. I enjoy using Omnisend. I highly recommend it. You will make money, and it won't cost you a lot. It is really user-friendly and has a lot to offer. Without a doubt, it will help your business grow.

Arifoglu Bazaar
Germany
About 1 year using the app
Edited November 4, 2018

Excellent. I really like how it does. It 's simplicity to use and very good connection to Shopify.

Love & Couple
Thailand
About 1 year using the app
June 25, 2017

This is a great product. It's easy to use. Also they have great customer service !

My Well Being
Indonesia
About 1 year using the app
November 23, 2023

Great Features, Love the real time SYNC and seamless integration with SHOPIFY !
Customer Support is excellent, shout out to BERAN who helped us :)

IFFYS Europe Online Store (EU)
Hungary
About 1 year using the app
May 17, 2023

Omnisend is easy and great to use. They have so many features and templates that are worth the monthly fee. Whenever I need help with something, customer service is very quick! I've had the pleasure of chatting with Joy a few times and they are a big help. Thank you!

Graveyard Wanders
Canada
About 1 year using the app
February 4, 2023

Omnisend is a top app with a very user-friendly platform and Yuliia provided excellent customer support!

DXPEMNDS
Australia
About 1 year using the app
June 3, 2019

I have tested a lot of email platforms in the last several months, and Omnisend is really a step above the rest. From the ease of set up, integration with Shopify, and building automations and campaigns, this has been just what I was looking for in a system.

Koala Clip
United States
About 1 year using the app