Omnisend Email Marketing & SMS , 5,693 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.
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I love using Omnisend, specifically because of the features and the incredible customer service I have received. Whenever I have an issue, there is always someone there to help troubleshoot. I'd like to give a special thanks to Stefan and Luiz for all of their help!
I truly love this app! It has so many fun features you can do. I absolutely love that I can control all my automation's in one place.
Intuitive, simple and easy to use. Takes a little bit of thought in terms of automation and journeys - but I can see how we will use it in the future.
Fast and friendly support, and features that would normally cost hundreds from other providers!
I don't really have a need to use Mailchimp anymore, as these features pretty much replace and surpass whatever I was previously using there.
Adding products to mailouts is amazing.
A complete must for anyone thinking about putting out quality welcome e-mails and abandoned cart e-mails. The default shopify ones don't even compare with this.
We have been using Mailchimp for 4 years but had to change so after looking at all the options Omnisend looked to be the best for our business. Once I got inside and built my first newsletter, wow, much better platform than Mailchimp for creating newsletters and the additional features for basically the same money we were paying Mailchimp sold me. Our open rate was higher on the first day, not sure why but I will take it, and I am waiting to see how the automatic re-send to those that didn't open the first will work but it has to net us something. That feature alone sold me but there is so much more to be happy about. Thank you Omnisend.
So pleased to hear you enjoy using Omnisend! To welcome MailChimp customers we have created a resources hub, check it out for information about upcoming features, register for the success webinars and more!
https://www.omnisend.com/customers/?t=mailchimp
Great help and advise as always. Olesia did a great job in setting me up with videos etc and advise :)
Great service and very effective for someone who doesn't know how to write code to develop their emails!
Would you use it again or recommend it to a friend? If you had a bad experience, please try contacting the app developer at support@omnisend.com before posting a negative review.
Just the perfect emailing app for your Shopify store, with great support and new features released all the time. Highly recommended.
Our store: https://generalstore.co.za
The whole Omnisend Team has been fantastic. We were up and running immediately and they helped us walk through all our existing workflows to make sure they were set up correctly. Now with ongoing support, we're working on augmenting our existing emails and creating new workflows. It's been a great switch for us!