Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

December 21, 2018

Absolutely love this app! Super intuitive, really easy to do what you want to do. Customization is on point, and customer service as well. They replied within 5 min even though I'm on a free plan for now. Great app!

Mr Lgn
France
About 1 year using the app
May 10, 2017

Very Nice, Looks professional easy to use.

Shepherds Harvest Madison
United States
About 1 year using the app
November 21, 2022

We have been using Omisend for a year now on two of our Shopify stores and I am very pleased. It does the job, is value for money, and the support is great (thank you Baraath for sorting out our recent problem quickly and efficiently).

Moonholi Polska
Poland
About 1 year using the app
August 4, 2017

awsome app just sent first email campaign abandoned cart emails are being sent though seen some openings so we will see what happens

Nativeshades
United States
About 1 year using the app
February 16, 2022

Better than Klaviyo! Definitely the best Email and SMS marketing app on Shopify. Their customer service is also very quick, helpful and friendly!

Froppin
United States
About 1 year using the app
June 23, 2018

Much more efficient and user friendly than MailChimp. Better integration with Shopify themes including Brooklyn

Dead Reckoning Apparel
United States
About 1 year using the app
February 21, 2018

best email marketing ever, with great templates, i recommend it for all

Pearsville
Nigeria
About 1 year using the app
Edited May 26, 2023

Kristupas assisted with my email cleanup process. All the same day! This is much appreciated as I did not want to be skewing my statistics with spam email addresses. Thanks again!

smaller living
United States
About 1 year using the app
April 12, 2016

Love this app! It makes running a marketing campaign easy, the reports are great. The support is incredibly quick. I would definitely recommend this app. very happy with it.

Elderbrook Studios
Canada
About 1 year using the app
November 16, 2019

Omnisend is amazing! So many great features and so easy to navigate! A must have app for building winning email campaigns

SHADE
Australia
About 1 year using the app