Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

October 24, 2019

It was very easy to use, and I'm getting results already! So far, so good. Might even upgrade to the paid plan after my free trial is over.

Noble Corgi
United States
About 1 year using the app
September 21, 2022

This is an excellent integration. I trust the data that comes in, it's actionable, and really just flawlessly smooth in my experience. Added bonus: Omnisend customer service is the BEST. I've had excellent experiences with lots of people there, including Davyda, Salma, and Deniz. Big props to their support team, not to mention the Product Designers who I've spoken with to give feedback on products and services and UI. Overall, anyone in eCommerce should give Omnisend some serious attention.

IIBLP
United States
About 1 year using the app
April 25, 2016

Very happy with this app! Very easy to use newsletter tool. Love the pick the product tool, really useful and easy to use. Also love their email sign-up pop-up - it does help to harvest potential customers emails! Very good editing options, all my emails look just like my site, as I was able to edit the font and the colours. I prefer Soundest to MailChimp, for sure. It's all done "in the house", no need to sign in into MailChimp and go to their site. Thank you guys!

Sls Test
United Kingdom
About 1 year using the app
March 20, 2019

Very easy to use. Forms, email campaigns, and automation available templates are great and allow the fast building process.

afonie.com
United States
About 1 year using the app
October 10, 2015

I LOVE this app. A great, free addition to my Shopify store. I would definitely recommend to others.

Black Royal
United States
About 1 year using the app
January 30, 2019

So far so good. The automation functions are really nice. Also, the emailing functions are full featured. I would highly recommend

hempsvision
United States
About 1 year using the app
August 14, 2020

The app was very user friendly and literally took less than 5 minutes to complete the setup. I like that it provided step by step directions throughout the process.

SKxclusive Boutique
United States
About 1 year using the app
April 15, 2019

Out of all the emailing and campaigning apps I have tried, this is certainly one of the best and easiest to use. You can send beautiful emails automatically to customers and potential customers.

Fit Baking Company
United States
About 1 year using the app
May 10, 2023

This has been my first marketing app, so I am still finalizing my thoughts overall BUT the customer service is so fast and knowledgeable! I always know it will not take long. I just finished up with Luiz. Thank you!

Megan's Pieces
United States
About 1 year using the app
May 20, 2018

I really enjoy this app so far. It’s very user friendly and easy to navigate and compatible on desktop and mobile versions. Keep up the great work!

Decolonizing Fitness
United States
About 1 year using the app