Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

Edited November 7, 2019

I used this app to send out a crowdstocking campaign. It is user friendly and has a beautiful presentation. The best email app I've used.

Olitashop.com
United States
11 months using the app
January 31, 2019

So far so good! I'm loving this app! Helps me send email faster and it's really easy to use. I also love the landing page feature, it helped me get more subscribers.

Lighthouse Kids Company - Eco Friendly Baby Goods
United States
11 months using the app
September 8, 2020

Very good service, Getting lot of sales thanks to my newsletters. Easy to use, lot of themes. Keep on going!

Erotes.fr
Belgium
11 months using the app
June 2, 2022

A bit of a learning curve but great features and support. Very helpful and speedy support from Nikola and Daryna - thank you!

Cheerfetti Gift Co.
Canada
11 months using the app
October 11, 2022

The app looks pretty good, you can do a variety of things with it.
The customer support is very helpful as well!

Petorra
Germany
11 months using the app
September 2, 2018

Great app, hoping to get a good result.

Eyeglasses Boutique
Canada
11 months using the app
October 26, 2014

Excellent App.....Amazing and easy way to promote Email Marketing.

Thank you for an Amazing Business Tool.

Seduction Store
Colombia
11 months using the app
September 3, 2017

Very easy to use, great service!

Be Beautiful Cosmetics
Canada
11 months using the app
October 5, 2022

Just started using Omnisend and so impressed so far. The interface is really intuitive, the templates are beautiful and the functionality has enough flexibility for me to achieve what I would like to without too much hassle. On top of that the support is amazing. Kristina has just helped me with an issue in under 2 minutes. Highly recommend

Rabinowitz Photography
South Africa
11 months using the app
February 3, 2021

If you're running a serious ecommerce store, this app is a must. Valuable insights and professional automation are essential and this app delivers. Once you're setup the customer support is next level. Recommend

Aerosphere
South Africa
11 months using the app