Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

Edited October 29, 2018

So here's the thing. I'm new to all of this in a way and Omnisend is amazing to use. It's simple and it does what it says it will do.
I HIGHLY RECOMMEND this service/app! Make your life easier and more efficient with this marketing automation app.

Beautiful Feet Tees
United States
About 1 year using the app
May 12, 2020

I had a lot of apps before but nothing is like Omnisend. The support is great, a lot of features and templates. Very easy to use!

VapeCloud
Switzerland
About 1 year using the app
May 13, 2022

I really enjoy using this app so far! I wish there were a few more fonts to work with but if that's the only thing I'd change, I'd say it's pretty great :) Customer service is fantastic! Quick to reply, very helpful and overall just get such incredible support to help me figure something out.

Driftless Provisions
United States
About 1 year using the app
April 23, 2020

Very useful, powerful, and pretty easy to operate once you have it all connected to your store and email. Im planning to continue using it after the trial expires.

Oblivion Techwear
Italy
About 1 year using the app
November 17, 2014

This app makes communicating with you customers so much easier!!!!!!

Lumber Johns
United States
About 1 year using the app
November 7, 2018

This app has everything I was looking for. The workflow system is amazingly uselful and intutive. Definitely recommend!

HANAJANA SWIMWEAR
Czechia
About 1 year using the app
August 28, 2016

I can't believe how easy Soundest is to use, after struggling with Mailchimp I'm so happy to have found this great app.

Ecobubbles
New Zealand
About 1 year using the app
December 25, 2016

SENT MY FIRST EMAIL FOR A BOXING DAY SALE. SEEMS TO BE DOING EXACTLY WHAT I WANTED

Bones Boutique
United Kingdom
About 1 year using the app
November 17, 2022

Very easy to use and the customer support team are great and on hand very quickly, I spoke to someone called Luiz who was a huge help and very eager to solve my issue, 10/10!

YIL printworks
United Kingdom
About 1 year using the app
January 17, 2020

I used many Apps. But I'm Feeling so comfortable & professional with omisen.
The campaigns feature is best.

StylishME
United States
About 1 year using the app