Reviews (5,903)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its comprehensive free plan that includes essential email marketing features, leading to improved customer engagement and increased revenue. It is praised for its user-friendly interface and seamless integration with Shopify, making it accessible for beginners. Key features include customizable templates and email automation, along with educational resources to enhance marketing efforts. The app's performance is reliable, with minimal issues reported. Customer support is highlighted as exceptional, with staff members like Baarath, Saleh, and Dilara noted for their responsive and helpful service, including detailed instructions and video tutorials.
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Really happy with my experience so far with omnisend. Easy set up plus great customer support by Dilara! She was able to fix my problem within minutes, which really helped me get started. All together I think its going to give a positive impact to my sales and my business.
It was very easy to use, and I'm getting results already! So far, so good. Might even upgrade to the paid plan after my free trial is over.
This is an excellent integration. I trust the data that comes in, it's actionable, and really just flawlessly smooth in my experience. Added bonus: Omnisend customer service is the BEST. I've had excellent experiences with lots of people there, including Davyda, Salma, and Deniz. Big props to their support team, not to mention the Product Designers who I've spoken with to give feedback on products and services and UI. Overall, anyone in eCommerce should give Omnisend some serious attention.
Very happy with this app! Very easy to use newsletter tool. Love the pick the product tool, really useful and easy to use. Also love their email sign-up pop-up - it does help to harvest potential customers emails! Very good editing options, all my emails look just like my site, as I was able to edit the font and the colours. I prefer Soundest to MailChimp, for sure. It's all done "in the house", no need to sign in into MailChimp and go to their site. Thank you guys!
Very easy to use. Forms, email campaigns, and automation available templates are great and allow the fast building process.
Great app - great service - absolutely horrible templates
I LOVE this app. A great, free addition to my Shopify store. I would definitely recommend to others.
Scammers. Their support agent are kidding with people.
Hello there, and thank you for taking the time to submit your feedback about Omnisend!
We're sorry to hear about your negative experience with Omnisend. We deeply value your feedback and are devoted to addressing your issues and concerns.
Regarding your request, unfortunately there was a bit of misunderstanding from one of our team members but once that was clarified, we were happy to provide you with the desired refund.
Our customer's satisfaction is very important to us, and always pledge to resolve any issues encountered.
If there is anything else we can do for you to enhance your experience or would need any further assistance, please feel free to reach out support@omnisend.com and our team will be more than happy to assist.
Have a wonderful day ahead!
So far so good. The automation functions are really nice. Also, the emailing functions are full featured. I would highly recommend
The app was very user friendly and literally took less than 5 minutes to complete the setup. I like that it provided step by step directions throughout the process.