Reviews (5,958)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

January 20, 2021

We've moved to Omnisend from other popular EDM service supplier and we're very happy with it — it is a very powerful tool yet simple, logical, and offers many integrations.
The biggest selling point is the level of support you'll get from the Omnisend team. It feels like I'm having an extended marketing team advising me on best practices, how to maximise the return and making sure that we're squizing the best from email marketing. Well done, Omnisend!

Catwalk Connection
Australia
12 months using the app
September 25, 2022

I am amazed with their customer service. 3 agents have already helped me out and their service is outstanding!

Good Vibes
United States
12 months using the app
April 19, 2023

The amazing support of Omnisend and the professionality of Matija has convinced me to use Omnisend and to shift to a payable abo later on. I have tried many apps but nothing works better than omnisend and the 24/7 support is amazing also during the free trial.

Mālama
Switzerland
12 months using the app
September 17, 2017

I'm switching from MailChimp to Soundest, I so far I like it better. More user-friendly and better price.

Thanks!

Georgetown Olive Oil Co
United States
12 months using the app
July 8, 2018

Easy to use and set up. Loving it so far

Simply Sassy Fashion
Australia
12 months using the app
June 24, 2018

OK,still havent used it
will use it later

Eperiod Led
China
12 months using the app
Edited April 8, 2018

Very good application that replaces several applications. Really cheap for all the features on offer.
thank you very much!

Laboutiquemagique
France
12 months using the app
June 19, 2023

I came over from Privy because Privy was trash. Omnisend has so many more features and customer service is great. I definitely recommend!

Jazeena
United States
12 months using the app
January 4, 2021

Application simple d'utilisation et très complète même avec un forfait gratuit. Je la conseille a 100%

L&B love beautiful
France
12 months using the app
April 8, 2019

Started to use the app. It is great. I would recommend using this. It is easy and not complicated. :)

DoseOfVariety
Philippines
12 months using the app