Omnisend Email Marketing & SMS , 5,696 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.
Refine
-
By rating
it is very easy to use and fast
Excellent app and great responsive support that is very knowledgeable. I want to give a huge THANK YOU to EVERYONE on their support team and their manager! I had a very ANNOYING and FRUSTRATING situation and they were all very patient and supportive and helping to resolve the issue that I had. I RECOMMEND this company because they are willing to work with you and help you get the best experience out of their product.
the people are very helpful and nice. The app also works very easily and quickly certainly a drag . nice to work with this guys
In particular Maria, she helped me on a Saturday evening. I appreciate that
Switched over to Omnisend after MailChimp stopped working with Shopify. I am really impressed with the platform and the ability to customize the template.
Omnisend is super simple to use and yields fantastic results. The ability to add a pop-up to your store to get new subscribers is priceless. If you throw in a coupon for your store on sign-up the conversion rate is pretty great! The analytics are fantastic, and the user interface is very easy to use. It pays for itself each month in a fraction one newsletter/campaign.
I've been using this app for a few months and it's great! There's good tutorials to get you started, but I also found the interface to be pretty intuitive. I needed customer support today and Salma was super helpful and I had the fix I needed within moments!
Doesn't slow down your store like the rest, love it...
I tried many other app before Omnisend. This is by far the most helpful! Their services are user friendly and their customer service is outstanding!!
Very easy setup sent out my first newsletter to customers within minutes. Highly recommend.
So far I like it, just one big flaw that I have noticed so far, perhaps I am missing it but there is no way that I can see to add an input field to the pop up email.
I want to capture the subscribers name not just their email address. Why wouldn't that be in there, it's an important field if you ask me.
update..I changed my rating to 5 stars...Support was fast...thank you and new version coming soon...Thank You, I may just upgrade!